What is UX

Design

March 13, 2025

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What does UX stand for? Learn more about what UX means, why it’s so important and what defines good UX.

“UX” stands for “user experience.” It describes the quality of the experience an end user has with a specific product, service, company or brand.

Although it’s often talked about in relation to digital products, like apps and websites, UX can relate to anything that an end user can interact with or encounter.

Take the example of going into your local bank to open a new account. If the process is quick and simple with clear instructions, easy-to-find information and friendly customer service, you’d come away feeling like you had a good user experience.

The same goes for ordering something online or using an app on your phone. If you’re able to accomplish your desired tasks with minimal effort, you’ll find the user experience to be a pleasant one.

UX doesn’t relate to one specific thing. It’s the sum of all the smaller parts that determines whether the overall encounter between the product/service and the user is a positive one. You can think of it as the impression the user leaves with and whether or not they’d be keen to repeat the experience. To learn more, keep reading.

What is user experience (UX) design?

If UX describes the quality of a user’s encounter with a particular product or service, UX design is the process of creating and shaping these experiences, with the goal of making them positive, pleasant and valuable for the end user.

UX design isn’t about how a product looks; that’s just one aspect of the overall user experience. It’s about ensuring that the product is logical, functional, easy to navigate and generally user-friendly.

There are 5 elements of UX design to consider:

  1. Strategy: Deciding which objectives the product should meet, including both end user goals and client/business stakeholder objectives.
  2. Scope: Fleshing out the details of the product, determining which features and functionality it should offer.
  3. Structure: Mapping out the structure of the product, considering how users will navigate from one point to the next and what information they’ll need to move around the product and accomplish their goals.
  4. Skeleton: Drilling down to the finer details of how each page should be structured and which elements (buttons, menus and other content) will go where.
  5. Surface: Considering the user’s sensory experience of the product, defining how the product will look in terms of colors, imagery, spacing, typography and so on. This is where UI design comes in.

Where does the term “UX” come from?

The term “UX” was invented by Donald Norman, a cognitive psychologist who started working at Apple in the early 1990s. He took on the role of User Experience Architect, making him the first (known) person in history to have UX in their job title.

Explaining the origins of UX, Donald Norman said:

“I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with a system, including industrial design, graphics, the interface, the physical interaction and the manual.”

What is the difference between UX and UI?

If you’ve heard of UX, you’ve probably also heard of UI. The terms are often used together but it’s important to be clear on the difference between them.

UX is a much broader term, covering everything that influences how a user feels when they use a product or service. It’s a comprehensive discipline that involves research, analysis, and understanding user needs. 

UI stands for “user interface”, which is the point of interaction between an end user and a digital product. It’s a more narrow discipline that involves the visual design of the screens, buttons and other touchpoints you might use to navigate an app or a website. 

The way the user interface (UI) is designed has an impact on the overall user experience, so UI is an important part of UX.

UXUI
Stands for “user experience”Stands for “user interface”
A broad disciplineA narrow discipline
Involves the quality of the experience as a wholeInvolves the design of the user interface
Concerned with research, analysis, and understanding user needsConcerned with visual design

You can learn more about the difference between the two, as well as how they go hand-in-hand, in this guide to UX vs. UI.

Why is UX important?

UX is important for two reasons: business value and human value. Let’s look at both.

The business value of UX design

If you have a positive experience with a product or service, you’re more likely to use it again and become a loyal customer. You might even recommend it to friends and family. That’s great for the brand reputation, which ultimately determines whether or not the product or service is successful and profitable.

On the flip side, a negative user experience leaves a bad impression of the product, service or brand. If it’s less than satisfactory, you’ll be inclined to go elsewhere, like a competitor with better UX.

Wherever there are two similar products or services offering the same functionality, the one with the best UX will always win out. UX is therefore crucial for winning and keeping customers, developing a positive brand reputation and, ultimately, for driving profit and business growth.

In sum, the business value of UX design includes:

  • A competitive edge in the market
  • Increased sales and revenue
  • Higher conversion rates
  • Better word-of-mouth marketing
  • A strong brand reputation
  • Improved customer loyalty and retention

We compiled some interesting statistics about the business value of UX, like the fact that 66% of customers are willing to pay more for a great user experience. 

The human value of UX design

In addition to being valuable to businesses, end users also value good UX even if they don’t know it. UX influences whether we enjoy an experience or not and whether products and services are efficient and easy or frustrating and difficult. 

In addition, UX determines whether products are accessible and inclusive for as many users as possible. Whether they are disabled, come from a different place with different needs, or have different requirements, good UX make products and services accessible for all.

What defines good UX? The fundamental principles of UX design

Defining good UX can be tricky. It’s not down to one specific thing. There are seven principles of UX design that all designers should follow. They are:

  • User-centricity — Design products and services in a way that centres the user’s needs and helps to solve their problems.
  • Consistency — This can mean keeping your designs consistent across all pages, screens, and products within the same product family. It can also mean meeting the user’s expectations for the kind of product you’re designing.
  • Hierarchy — This includes putting more important elements in more prominent positions in both a site’s information architecture and in the visual hierarchy. 
  • Context — Consider the circumstances in which your products of services will be used and how that will effect the user experience.
  • User control — Give the user the right amount of control over their interactions with a product, such as being able to reverse or undo errors to a text message without throwing the whole user experience into disarray.
  • Accessibility — Ensure your product or service is accessible to as many users as possible, including people with disabilities or in other environments.
  • Usability — Usability relates to how easy a given product is to use and it’s influenced by things like:
    • Learnability – how easy it is for a user to learn how to use the product for the first time.
    • Efficiency – how quickly and seamlessly the user is able to complete their goals and tasks.
    • Memorability – how easy it is for the user to jump back into the product after not using it for a while.
    • Errors – how many errors does a user typically make when using the product.
    • Satisfaction – how pleasant or enjoyable is the product to use.

What is the UX design process?

The UX design process focuses on identifying and solving a problem for a specific target audience. It includes:

  • Conducting user research to understand who you’re designing the experience for and what problems they need solving.
  • Narrowing it down to one problem and coming up with potential solutions.
  • Designing the chosen solution.
  • Making prototypes to test and validate the design, i.e. to make sure it will actually solve the user’s problem.
  • Developing the prototypes into a fully-fledged product or service which people can use.
  • Continuously improving the product/service (and thus the user experience) based on continuous testing and feedback.

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SHUMINGYU is an esteemed designer womenswear brand that finds its roots in the poetic essence of Chinese art.

Alvina Ding and Laura Ding, the talented sister team behind the brand, have embarked on a remarkable venture to preserve and interpret the artistic lineages of China through the medium of fashion.

With their deep personal connection to their heritage as second-generation Chinese Americans, their brand serves as a heartfelt expression of their cultural journey and a platform to share the cultural memories passed down through generations. The name SHUMINGYU holds great significance, as it pays tribute to the profound Chinese saying “落叶归根”, which invokes the powerful imagery of autumn leaves falling towards their roots, returning to the soil that once nurtured it.

Throughout history, Chinese artists have expressed their poetic selves through various art forms such as painting and poetry. SHUMINGYU draws inspiration from this legacy. Alvina, as the designer, and Laura, in charge of marketing, collaborate to create a collection that captures the elegant beauty inherent in Chinese aesthetics.

In an exclusive interview with Asian Hustle Network, Alvina and Laura walked us through their journey of preserving Chinese artistic lineages through fashion.

WHAT INSPIRED THEM TO CREATE SHUMINGYU

Alvina and Laura: We always had a passion for Chinese culture. As Chinese Americans, we were fortunate to grow up in a household that gave us exposure to the beauty of the culture such as its poetry and the arts, despite not being able to visit that often.

The fact that we were physically removed from the country of our cultural heritage, in many ways enabled us to appreciate the culture even more. We spent the next decade in between the U.S. and China, completing our undergraduate degrees in Beijing, kickstarting our early professional careers, and finishing graduate school in the U.S. It was during this time that the idea for SHUMINGYU was conceptualized. 

Alvina: The idea for SHUMINGYU was first planted in my mind in college, where I was formally introduced to the canon of Chinese artistic lineages as a Chinese art history major. I thought it was odd that despite the breadth and nuances of Chinese aesthetics that were crystalized over thousands of years, it was rarely reflected in modern fashion products. To me, culture should not be relegated to a museum. It has meaning only when it is a part of one’s daily life. While I was studying fashion design at Parsons and Laura was in business school, we began to turn this idea into reality. I want this type of beauty to be seen, not only in rarified spaces such as classrooms and museums but by more people through a medium such as fashion that can be a part of our everyday lives. This fuels me as a fashion designer. 

HOW SELF-DISCOVERY INFLUENCED THEIR AESTHETIC AND VISION

During our young adult years living between China and the U.S., we came to understand that identity is multifaceted.

There isn’t one way to be American, Chinese, or Chinese American. Cultural identity and heritage are not limited by where you were born or what period you are living in. It is something that is constantly evolving, passed down through generations, and shaped by the people who are currently living and breathing it.

This motivated us to combine the cultural fluency we gained over the years with design as a universal language to create SHUMINGYU. This is our way of sharing our perspectives on the beauty of Chinese aesthetics and the artistic lineages that have come before us with a global audience.

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Alvina: I first decide on a particular theme, which is either a genre of Chinese art or a type of craft. Then I dive into research on the theme for a month or two. I read academic papers and art history books to understand the significance of this kind of genre, the elements that influenced its formation, what type of art it had an impact on later, its philosophical underpinnings, where the colors come from, and literary references. I look at the most representative pieces of art from the genre and identify the most distinctive characteristics that will define the overall feel of the collection.

During this process, I am looking at art objects that have graced the courts of emperors, the gaze of connoisseurs, and the hands of skilled artisans. From the free-spirited brushwork of ink paintings, the rhythmic flow of poetry, and the delicate luster of ceramics, all of this informs my final design decisions.

As I do the research, I see designs in my head. I visualize the images and colors and capture what I see into sketches, which I then translate into prints. Once I finish my prints, I think about what silhouettes they would work best on. From then on, it’s about deciding what fabrics work best for each design and seeing how different designs fit together into an overall collection.

SHOWCASING CULTURAL HERITAGE INTO THEIR DESIGNS

Each of our collections has a specific theme, and then we incorporate that theme into the custom prints that we develop, as well as the silhouettes of our designs. For example, our first collection ‘Of Blue Mountain and Verdant Forests’ was designed around the theme of Chinese landscape paintings. Therefore, each custom print that we developed is rooted in a piece of artwork, literature, or philosophy that is connected to landscape paintings. Our hope is that with each piece a customer wears, they can discover a new piece of culture.

Example 1:

The print of our Brushwork Dress is inspired by a brush stroke technique from the Southern Song Dynasty landscape painting The Joy of Harvest. Developed by the painter Li Tang from the Northern Song dynasty, the technique is called the “axe-cut stroke” and uses angular, staccato brushstrokes to depict the rocky surfaces of mountain peaks. The brush stroke derives its name from its visual resemblance to chopped wood and is one of two major brush strokes used to depict the texture of rocks in landscape paintings. The color of the dress is inspired by the golden brown hue of the painting scroll and the style lines are outlined in the shape of mountain ranges. The skirt hem shape is symbolic of the reflection of mountains in the water.

The Joy of Harvest is a masterpiece by Song Dynasty artist Ma Yuan (1160 – 1225), one of the most influential landscape painters of his time.

Example 2:

The print of our Spring Mountains Set is inspired by the mountain ranges from the Sui Dynasty painting Spring Excursion, widely cited as the earliest surviving work of Chinese landscape painting. The print traces the delicate, twisting brush strokes that outline the rise and fall of spring mountains in the distance. The colors are inspired by the luxurious powdered gold, malachite green, and azurite blue pigments used in the painting.

Painted by artist Zhan Ziqian, Spring Excursion was one of the first paintings to give prominence to mountains and rivers over human figures. It is considered a seminal work that marks the genesis of the most influential category of Chinese art for thousands of years to come.

FOSTERING A DEEPER APPRECIATION OF CHINESE AESTHETICS AMONG A GLOBAL AUDIENCE

We want to share the breadth, depth, and nuances of Chinese aesthetics with a global audience through our clothing. By offering an alternative aesthetic view to the exotified and caricatured version of Chinese fashion that has been perpetuated throughout the past century, we want to move beyond the set of narrow motifs that have defined what Chinese fashion can look like and open the door into a world where design is created by those who live and breathe the culture and comes from an informed and nuanced perspective.

Perhaps one of our prints will spark someone’s interest in understanding a particular artistic movement in history or thinking about how Chinese aesthetics is perceived today. If our pieces can inspire people to value culture more and spark conversations, then we’d consider that a success. 

WHAT LIES AHEAD FOR SHUMINGYU

We already have a lineup of themes for our future collections, and some designs are already in the works for our second and third collections. We also want to integrate more types of fabrics, silhouettes, and crafts into our designs.

In addition to clothing, we have future plans to expand into accessories, including handbags and fragrances. We are excited to bring our vision to life, step by step, and hope that others are excited to come along on this journey as well!

CONNECT WITH SHUMINGYU

Instagram: @shumingyuofficial

Website: shumingyu.co

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