Stories

January 4, 2024

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Ever found yourself in a new place, surrounded by unfamiliar faces, looking for friends or a community that shares your interest? Erin Zhao knows that feeling all too well.

With a childhood marked by frequent moves, each relocation brought Erin the recurring challenge of seeking kindred spirits who matched her enthusiasm for outdoor activities like cycling, golfing, and hiking. But here’s the thing: we live in an era where it’s so easy to connect with people virtually, have friends online, and yet feel like something’s missing.

As a person who loves solving puzzles and coming up with creative solutions, Erin founded OutWeGo, a wellness platform headquartered in the Bay Area, designed to combat feelings of loneliness and disconnection by facilitating personalized activities in an exclusive and curated community.

The Challenges of Being a Solo Female Founder and First-Time Entrepreneur

Erin faced distinctive challenges on her path to establishing OutWeGo, specially as a solo female founder and a first-time entrepreneur. One of them was finding the delicate balance between technological innovation and a human-centric vision.

Creating a digital platform that encourages authentic personal connections demands not only technical skills but also a deep understanding of social dynamics and user safety. Erin tackled this challenge by immersing herself in user feedback, embracing iterative design, and ensuring the platform was not only secure but also intuitively designed.

Another challenge that Erin faced was the weight of responsibilities that comes with being a solo founder. Managing everything from product development to marketing, finance, and user experience without the buffer of co-founders meant an increased workload and the necessity for rapid up-skilling in various domains.

Erin met this challenge head-on by embracing continuous learning, taking online courses, and networking with experts to acquire knowledge beyond her initial expertise.

Creating a Solution to the Problem

While doing extensive market research, including interviews with her friends and strangers, Erin found that the struggle of having real, meaningful connections these days is widespread. She discovered that many people, particularly those relocating or seeking companionship for specific activities, faced difficulties in finding suitable partners.

Realizing the commonality of this problem, Erin saw a clear opportunity to leverage technology and create a solution with OutWeGo.

Bridging the Gap with OutWeGo

Erin’s mission with OutWeGo is clear – to facilitate genuine, meaningful connections by bridging the gap between digital interactions and real-world social experiences. The vision is to create an exclusive, curated platform where individuals bond over shared interests, particularly in outdoor and sports activities.

For the Asian community, OutWeGo serves as a powerful tool for empowerment. The platform fosters inclusivity, providing a space where Asians in the diaspora can connect with peers who share similar backgrounds, values, and passions. OutWeGo nurtures a sense of belonging and solidarity, reinforcing cultural connections and supportive networks among Asians living abroad.

OutWeGo Cycling Activity

Erin’s role in advancing overall wellness and social cohesion aligns with the principles of diversity, inclusivity, and mutual respect, making a tangible difference in the lives of the Asian community.

Connect with OutWeGo

Website: outwegosocial.com

Instagram: @outwegosocial

Linkedin: OutWeGo

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Know Your Value Proposition

Pain points and gain points are not necessarily new concepts, but some might think they are opposing concepts, when in contrast, the two complement each other. Through customer pain and gain points, you can get a better understanding of your customers’ needs, and offer a unique value proposition.

  • Pain point: As the name suggests, it’s something that “pains” your customers; an issue that they have that needs to be addressed; a challenge that they need to overcome.
  • Gain point: Gain point, on the other hand, is more about you. What can your product or service do for the customers; what can they gain from using your service; what can you help them with?

The two are extremely simple and are a good place to start when you’re trying to advertise your product or service since they consider both your and your customer’s sides to offer a value proposition that is valuable. 

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Winning The Race by Understanding Customer Journey

Before becoming a loyal customer, a lead has to interact with your product/service at various stages. This entire process is summarized in the customer journey, divided into 5 main stages:

  • Awareness: The customer becomes aware of your brand and your product, usually through search engines when searching for a solution to their problem.
  • Consideration: The customer is aware of your brands but also your competitors’;, they start wondering which of the options they should choose from.
  • Purchase: The customer makes a buying decision, either from your brand or your competitors’.
  • Retention: After the purchase, you need to consider how to get them to repurchase many more times, since retaining is cheaper than recruiting.
  • Advocacy: At this stage, the customer is basically your brand ambassador., Tthey love your product;, they tell their acquaintances about your product.

Understanding the journey and what stage the audience is at can help you understand their needs and adjust accordingly. Each stage has a different touchpoint as well, so adjusting to said touchpoint makes it more effective and less costly. Understanding the journey can help you win the race.

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Getting Back To Basics: 4Ps Marketing Mix

Sometimes, to create an effective marketing strategy for your business means going back to the basics. Popularized by Neil Borden, the 4P’s model is still widely used today, with each P representing a core aspect of the marketing mix:

  • Product: The core of your business, whether it is a physical product or a service. Understanding your product, what differentiates it from the competition, what is unique about it, etc.
  • Price: How much your product should be sold for. This should be based on the supply cost, how you position your product, and whether you should increase or decrease the price based on your target audience.
  • Place: The “where” of your product. Where can the customers purchase your products (online or physical stores, drug stores or supermarkets, etc). More so, it is also where you choose to advertise.
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Stories

Building Tomorrow: How Nan Lin Redefines Homebuilding with 3D Printing 

For Nan Lin, entrepreneurship isn’t just business; it’s freedom. A freedom earned through sacrifice, relentless execution, and a refusal to accept the limits of a broken system. As the founder of Kaizen Capital and 4DIFY, Lin is reimagining the housing industry, tackling its inefficiencies with cutting-edge technology and a bold vision. His mission? To build stronger homes faster, at lower costs, empowering communities and challenging the status quo.

From Immigrant Roots to Visionary Leadership 

Lin’s journey began at age 10, when he immigrated to America with his mother. While adapting to a new country, he was inspired by his loving parents’ sacrifices, which shaped his relentless drive. “I saw the lengths they went to give me a better life,” Lin says. “Their love and dedication became my compass.” Years later, that resolve led to the creation of Kaizen Capital, where he transforms underutilized properties into vibrant housing solutions: ADUs, subdivisions, condo conversions, and luxury short-term rentals. By unlocking hidden value in land, he delivers market-rate and affordable housing that strengthens neighborhoods.

But Lin saw a deeper problem: traditional construction is slow, costly, and vulnerable to fire, pests, and natural disasters. Frustrated by an industry stuck in the past, he founded 4DIFY to lead a new era of construction through 3D-printed concrete homes.

Nan Lin | Founder and Principal of Kaizen Capital and 4DIFY

3D Printing: The Future of Housing, Today

Lin’s vision for 4DIFY was sparked by a frustrating reality: “Wildfires destroy neighborhoods every year, yet we keep building stick-frame homes that burn like kindling,” he says.

After visiting several 3D printer manufacturers, Lin partnered with New York–based SQ4D. It took nearly a year to secure exclusive licensing rights, navigate regulatory hurdles, and obtain building permits, but he got it done.

Now, 4DIFY is building California’s first community of 3D-printed concrete homes. As this article goes live, their first printed home is nearing completion, despite heavy regulations and a steep learning curve. The team is already outperforming traditional timelines and cost benchmarks. The second and third homes will soon print simultaneously, targeting completion in two months, effectively one home per month at under $200 per square foot.

Despite challenges as an Asian immigrant, Lin managed to transform them into motivation and success. 

“We’re aiming to build at half the cost and in a quarter of the time,” Lin says. “That’s not a dream. It’s the direction we’re heading.”

Built with concrete, reinforced with rebar, and topped with metal roofs, these homes are resilient against fire, wind, earthquakes, mold, and pests. They’re also designed for long-term savings, with lower maintenance, less waste, and reduced energy and insurance costs.

“Critics doubted it would work,” Lin reflects. “But seeing is believing. This is the future.”

A Philosophy of Purpose and Resilience

Lin’s journey has been marked by relentless challenges, some seemingly insurmountable. “Obstacles never stop,” he admits. Yet he transforms adversity into opportunity, fueled by a positive mindset, solution-driven focus, and disciplined execution. His trusted team is his backbone. “No one succeeds alone,” he says. “My team turns the impossible into reality.” This resilience shapes his leadership, blending bold vision with purposeful action to create opportunities, particularly for communities long excluded from wealth-building. “Housing isn’t just a product,” Lin says. “It’s a platform for empowerment.”

Recognition and Inspiration

Lin’s impact is gaining notice. The Sacramento Bee named him one of the Top 20 AAPI Change Makers, and he was honored in the Business Elite Awards’ 40 Under 40. But for Lin, the real reward is inspiring others. “I want to show the next generation of Asian entrepreneurs what’s possible when we claim our seat at the table,” he says.

Lin wants to create opportunities for those marginalized by elevating the future of construction, making it more accessible for his community.

Join the Housing Revolution

Nan Lin isn’t just building homes, he’s redefining what’s possible. Through Kaizen Capital and 4DIFY, he’s creating a future where housing is affordable, resilient, and sustainable. Follow his journey and see the revolution unfold.

Connect with Nan Lin: