How Anise Health Addresses the Unique Mental Health Needs of the Asian Community
Stories
August 10, 2023
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Anise Health is on a mission to improve mental healthcare for Asian Americans.
Recognizing the lack of health equity in the existing mental healthcare system, especially for people of color, Anise Health aims to create a positive change by offering culturally-responsive care.
Anise Health wants to make mental health care accessible and affordable for everyone. They work with different health plans and offer affordable plans for those who pay themselves. They have big plans to reach more people of color and support them in their mental health journey.
Anise Health believes that everyone deserves the care and support they need to live a happier and healthier life. Read through the inspiring insights from Anise Health in an interview with Asian Hustle Network.
Alice and Nisha, founders of Anise Health
ADDRESSING THE UNIQUE MENTAL HEALTH NEEDS OF THE ASIAN COMMUNITY
Anise Health is building the gold standard of mental healthcare for Asian Americans because there is an urgent need to advance health equity.
People of color are extremely underserved by the existing mental health care system, with 50% dropping out of therapy after just the first session. Specifically, 41% of Asian Americans experience current symptoms of depression and anxiety, yet only 30% report feeling supported today. The sharp increase in anti-Asian hate crimes compounded with the model minority myth means that the Asian community often suffers in silence, leading to devastating consequences such as Asian young adults being the only ethnic group with suicide as the leading cause of death.
Anise is on a mission to change these trends by creating a culturally-responsive digital mental health platform built by and for the Asian community. We’re humbled by the incredible results our clients achieve on our platform, including:
97% completion rate of the first 4 weekly sessions, which far exceeds the industry benchmark of outsized dropouts after the first session
95% of our clients report feeling heard or understood by their provider, demonstrating a strong therapeutic alliance between providers and clients
Net promoter score of 84 (46 points above the industry average), indicating unparalleled satisfaction with our provider curation and training
SPECIFIC CHALLENGES THAT INDIVIDUALS FACE WHEN SEEKING MENTAL HEALTH SUPPORT
Asian Americans experience unique stressors such as collectivistic family dynamics, bicultural tension living as a minority in a majority culture, pressure to achieve and perfectionism from reinforced narratives of self-sacrifice, intergenerational trauma from unhealed historical wounds, excessive shame and guilt leading to internalized self-criticism, rigid gender norms and relationship expectations, to name a few.
Our clinical advisory board comprises pioneering experts in the field who are leading evidence-based research to address these stressors and empower the well-being of the Asian community. We infuse their expertise into our care models and translate this information into digestible educational formats which are curated in our digital resource library.
DESTIGMATIZING MENTAL HEALTH
Anise normalizes mental health by delivering psychoeducational webinars and interactive workshops tailored to Asian Americans. Our clinicians lead these group services across a diverse range of topics for a variety of enterprise partners and schools, including Netflix, LinkedIn, Microsoft, and many more. We also host free community engagement programming with a large network of over two dozen nonprofit partners, as well as speaking at multicultural conferences and celebratory events.
For individuals seeking 1-on-1 services, Anise has developed care models that are clinically validated and culturally tailored, which research shows to be ~5x more effective than one-size-fits-all offerings. We are the only platform providing a holistic suite of services that integrate individual teletherapy, behavioral coaching, peer support groups, alternative medicine, and a curated library of self-service digital resources. Furthermore, our approach enables the accurate assessment of cultural stressors and personalization of care using machine learning technology. Anise’s proprietary clinical care model incorporates cultural adaptation along every step of the client’s journey from intake to blended treatment plans.
THE CULTURALLY-RESPONSIVE CARE MODEL
At Anise, culturally-responsive care means seeing a client as more than just a set of symptoms and diagnoses. Clients are seen as unique individuals whose racial and cultural contexts shape how they experience the world and how their needs are not being met.
Our providers are recruited for their deep expertise in culturally-responsive care and extensive experience supporting Asian clients. Once hired, providers are trained in our proprietary curriculum to explore clients’ intersecting identities and empowered in monthly consultation sessions, which offer providers their own space for connection and continued learning. In fact, our providers are diverse and maintain a wide range of ethnic backgrounds, sexual orientations, language capabilities, and therapy approaches.
Therapists and coaches work together as a dedicated team for clients, where the therapist helps the client navigate through psychological history and set concrete therapy goals, while the coach works with the client to achieve these goals. This empowers Asian clients to achieve lasting outcomes.
TESTIMONIALS
Anise Client – “Therapy had not worked for me before, but after meeting my Anise clinician I have regained confidence in the process and am excited to continue working with my therapist.”
Anise Clinician – “I found Anise’s clinical model to be such a culturally effective way to provide mental health services for clients and clinicians. Especially the way it incorporated coaching with therapy.”
Enterprise Partner – “I had never thought about burnout through the lens of cultural identity and how that may impact me. This session helped me understand deeper elements of what I was dealing with.”
ACCESSIBILITY AND AFFORDABILITY
Anise is in-network with Managed Health Network and Optum, and is in the process of contracting with several large health plans, in addition to accepting HSA and FSA benefits. For self-pay clients, Anise is affordable with subscription plans averaging $200 per month, nearly 1/4 the cost of average private practice rates in New York and California. For clients who want to supplement their holistic health, Anise offers clinician-led peer support circles along a variety of diverse themes at only $25 per week.
LOOKING IN THE FUTURE
We have ambitious growth plans to support the Asian community and people of color more broadly, which include expanding to more states, partnering with universities to support students, and offering our services as covered employee benefits for businesses. We are open to feedback and love piloting solutions with our community. Contact Anise Health’s Head of Growth, Angel Wang, for ideas at angel@anisehealth.co
16-year-old Irish Oloris from the Philippines has not only been successful in launching her beauty products business, but she also inspires others to follow their dreams and make them a reality.
She wasn’t interested in starting her own business when she was young, but after being mentored by her entrepreneur mother, she learned the strategies and tried them. Today, she was able to make her first millions from the sale of skincare and other beauty products in her online shop Irish White Corp.
Irish has decided to invest in land in Zambales, Philippines, and is now a property owner at a very young age. With her motivation and inspiration, she desires to continue her online business to generate additional funds for her college education.
The young CEO encourages other young people like her to dream big and begin early. One of her favorite quotes is ‘Dream at a very young age,’ because for Irish there are no limits to dreams. She thinks it’s wise to lay the groundwork for future success by first focusing on the little things.
Irish proved that any young person with an entrepreneurial spirit can establish a business at any age. Can you imagine what you could accomplish if you get going right this minute?
Laotian American Christy Innouvong-Thornton and Beatriz Aurelio-Saguin of Filipino and Indonesian descent use food to explore and share their heritage.
“Food is our love language. In the Asian community, sometimes our parents don’t like to express their emotion,” Beatriz told the Guardian, “But they’d give you a big bowl of rice and your favorite dish when you’re sad, and you know you’re loved. For us, food is also an ever-changing storytelling vehicle.”
They wanted to find a way to debunk racist stereotypes about the foods they grew up eating while giving back to Southeast Asian communities.
In 2020, Christy and Beatriz founded TukTuk Box to raise money and awareness for Thai refugees.TukTuk Box is a specialty food retailer and subscription box company focusing exclusively on Southeast Asian products and purveyors, working with people from the diaspora or identifying as BIPOC.
For Christy, starting TukTuk was also a way for her to heal and create a relationship with my biological mom.
Most of Beatriz’s dad’s siblings were born in Jakarta, while her dad was born in the Philippines, which made him only know a few staple Indonesian dishes. But because of Tuk Tuk Box, he’s been able to learn more about his own background.
They told The Guardian that they’ve curated their products from Asian stores all around California, Thai Town in LA, and Cambodian communities in Orange county. Before the pandemic, they also had a lot of snacks directly imported from Thailand and the Philippines.
Christy and Beatriz are publishing a cookbook soon featuring different stories and recipes from folks in our community that they have collected over the last two years.
Jeremiah Abraham, the founder and CEO of Tremendous Communications, had bumps in the road in getting to where he is today. Starting his business right before the pandemic, he doubted the path that he created and considered quitting everything that he was doing. But with mentors along his side and his determination to uplift the AAPI community, his company has contributed to protecting and celebrating the Asian American and Pacific Islander communities when they needed it the most.
Working at renowned companies like Disney and Warner Bros., Jeremiah has spent years hustling at the intersection of technology and entertainment. Using his talent in marketing, he has constantly shed light on the AAPI community by promoting films such as Everything Everywhere All At Once and co-producing the Filipino American musical drama film Yellow Rose. He still finds ways to balance work and life by tearing down the systematically ingrained notion of working from 9 to 5.
In this one hour interview, Jeremiah lays out his story of how he entered this industry, experiencing ignorant approaches to different cultures in a white dominant workplace, and his immense passion for AAPI representation.
Blend of Tech and Entertainment
I got my degree in computer engineering from UC Irvine and that was when I needed to decide what I wanted to do in life. I wanted to make a difference in technology back then, so I got that degree. One of my first jobs was in the aerospace industry. I was working there and I realized that I was just really bad at math. I didn’t think I could realistically pursue this as a long-term career. It was one of those moments where you had to have this introspective, realization, or catharsis about what you thought you were going to be and what you want in life.
Then I found this blend of tech and entertainment, which I was always interested in. I ended up being a front-end developer for Disney, which was a nice blend of the programming skills that I learned from school and the entertainment brands that I’ve always admired. Social media was still fairly new at these companies. This was back in 2007, and I would say that the biggest leap from this tech world to this communications world was when I discovered a Master’s program for Digital Social Media and Online Communities at USC. So I worked at Disney full-time, and at night I tried to get my master’s degree. I knew in my head what I wanted to build for myself and that was this intersection.
An intersection of my interest in engineering and social dynamics is interesting because a lot of people didn’t know why I even majored in computer engineering and minored in sociology. Engineers build societies, but you can’t build it without understanding it first. I ended up pursuing this even more and realized that I had a knack for marketing which I ended up pursuing after receiving my degree at USC.
Uplifting the Filipino Community
After I got my master’s degree, I decided to pursue my thesis project as a full-on business venture, which was an online community and editorial group for Filipino Americans called BakitWhy.com. Uplifting the Filipino community has always been a constant in my life. Since high school, I was part of a Filipino club where we celebrated our culture and volunteered for Filipino community organizations. I knew that whatever I did, whether it was engineering or marketing, was in the service of our people.
So I started this website and it was one of the first, if not the first, Filipino American digital destinations for editorial and news content. We were covering events and a new emerging digital identity among the Filipino American community. I called this the golden age of Filipino YouTubers back in 2007. These were the days of HappySlip, NinjaDrops, ndtitanlady, and more. We were able to rally this community both on the digital side and also offline to develop not just a thriving company and brand, but a lifestyle destination that people could relate to. I wanted to create something wonderful for us.
One of the things that I pride Tremendous on is that we’re not just there to engage the AAPI community as a business, but we primarily want to instill genuine progress and impact. We are immersed in our Asian American community. We don’t clock out after a certain time and say “Sorry we’re done today Asians, it’s five o’clock and we’re not going to do anything anymore.” No, this is our life. This is what fulfills us and I think it helps set our campaigns apart. The way we communicate and interact with our clients also influences the strategy we give to them because we’re not just looking at numbers, we’re looking at people. We are all about uplifting authentic Asian American experiences, diasporas, stories and narratives. For us not to be authentic with that presence in our daily lives would be hypocritical.
One of the things that I pride Tremendous on is that we’re not just there to engage the AAPI community as a business, but we primarily want to instill genuine progress and impact
– Jeremiah Abraham
Marketing in a White Dominant Setting
There was one instance where I was the only person of color in the room at a large entertainment company, still very green and inexperienced. I didn’t feel like I had the authority and the voice to chime in and redirect these senior leaders of this space. And they’re sitting around going like, “Hey, it’s February next month. It’s almost Black History Month. What can we do?” And then someone just started listing off all the movies in their catalog that had some resemblance of Black narrative. And I’m just like, “All right, well, that’s very top-level. But what more can we do? Can we bring in more people who actually represent this community in the room and have a conversation about it?” That situation really helped me realize that we needed to be part of that room of decision-makers. Being there that day sparked a drive in me that I’ll never forget.
One of the things that I had issues with while leading the publicity and marketing for Yellow Rose before we got acquired by Sony Pictures, was that people didn’t understand what Filipinos were, that our stories were relatable to all moviegoers, and that we were equally as valuable in Hollywood. People couldn’t wrap their brains around this and asked “Why is a Filipino family living in Texas? Do they really sing country music like that? Will non-Filipinos even relate to this?” They were seeing the Filipino diaspora within one specific lens instead of embracing the spectrum of the Filipino experience. They didn’t realize that there are mechanisms that historically pushed us to these areas that we’re thriving in, to these places where they may not think that there is a large thriving Filipino community. The lead characters are Filipino American, but the story is universal. If you took the lead characters out and made them Latinx or Black, for example, you would still have the same emotion. You’d still have the same humanity. You’d still have the same story. It just so happened that these people are Filipino. This is one of the things that Jo Koy discusses during his interviews for Easter Sunday. The movie isn’t about Filipinos, it’s a movie about his family and his mom. That’s one of the biggest things I appreciated about this film. It’s a story for everyone.
The first movie that I ever saw when I moved to the United States was Superman 2 with my dad and that’s always ingrained in my head. I was in such awe of this superhero and I’ve always wondered how impactful it would have been if Superman was Filipino. That would have made such a big difference for me growing up. I love Christopher Reeve as Superman, but imagine if it was a Christopher Santos or a Christopher Dela Cruz in that heroic cape instead! Today I’m so happy that our next generation can enjoy seeing themselves as heroes with films like Shang-Chi and people like Iman Vellani as Kamala Kahn making a difference.
I think it’s incredibly important for us to make these decisions on how we are portrayed and valued for ourselves, with representation across every part of the process – behind the camera, in front of the camera, in business and below the line. We can bring these little nuances of authenticity to these stories that are so important and help shape the next generation of folks who want to do this work.
They were seeing the Filipino diaspora within one specific lens instead of embracing the spectrum of the Filipino experience. They didn’t realize that there are mechanisms that historically pushed us to these areas that we’re thriving in, to these places where they may not think that there is a large thriving Filipino community.
– Jeremiah Abraham
A Chronicle of Starting a Business Right Before a Pandemic
Starting a business at the cusp of a global pandemic was a big lesson in resilience. There is a lot of strategy, planning, introspection and decisions that need to be made behind the scenes. I had been planning Tremendous for years. I spent so much time creating the structure of it, the business strategy, forecasting our trajectory and all those things that you need to help lay the foundation of a business… then the pandemic hit and I needed to shift very quickly.
Tremendous incorporated in 2019 and started to plant the seeds of studio partnerships. When we were ready to sign a couple of contracts, all the major movie studios suddenly shut down. I had to take a step back and I realized the mission of Tremendous is not rooted in movies and entertainment, but it exists to uplift the visibility of Asian Americans as a whole. We couldn’t work in entertainment at the time but that didn’t stop us from working within the community. That’s when we helped support Racism is a Virus, and co-founded Unapologetically Asian and CollaborAzian. We used our expertise to help uplift Stop AAPI Hate. We were able to leverage our network and our skills and our desire to make change in this very crucial moment of the Asian American community.
There certainly were many surprises along the way. I pitched this movie that was supposed to come out on January 2021. We were ready! We put this beautiful deck together, we brainstormed, we strategized. And then they told me, “Hey, we’re going to make an announcement today that this movie is going to be pushed to January 2022.” I was like, “What am I going to do for a year?” It’s a lot of those things that I learned as an entrepreneur that it doesn’t necessarily go how you forecast, even though you spend so much time strategizing and pulling numbers. And that’s fine because that will push you to be more dynamic as a business and help you imagine new, creative avenues for yourself. But for me, it was a lesson in resilience, being flexible, and not beating yourself up too much for things that are outside of your control.
I had to take a step back and I realized the mission of Tremendous is not rooted in movies and entertainment, but it exists to uplift the visibility of Asian Americans as a whole.
– Jeremiah Abraham
Confinements that Pull us Back
There were many moments where that lingering voice of doubt made me wonder if this was the right path for me. Should I go back to a safe, stable job with benefits and a retirement plan? What if I end up losing all my money in this venture? Is it okay that I decided not to work today?
Even now, I can make my own schedule. I can wake up at noon if I wanted to and keep working until 2:00 am or just take a random afternoon off. And that’s my choice to make. But because I’ve been so conditioned to think that the limits of my brain power need to be confined between nine to five, having this new freedom came with a sense of guilt.
I have such a hard time realizing that you don’t need to operate within those confines to be productive and successful and fulfilled. I just have to keep reminding myself that it’s okay to permit yourself to watch Netflix for an hour at 2:00 pm for you to refocus and recenter. It’s okay that you’re sleeping in until 11:00 am or 12:00 pm today because you worked until 1:00 am last night. I have to keep reminding myself that nobody is telling you what you need to do except for yourself. That’s the life of an entrepreneur and I’m still learning how to adjust to this new level of control, even today.
Shining Leadership Skills for Better Productivity
Throughout the years, I have applied my learning lessons in leadership – especially with how I lead my team and how I conduct business. Sometimes we have many projects to work on at the same time, sometimes we have less. I’ve always told my team, as long as you get your stuff done and you are communicative and responsive, then I’m good with that.
I really encourage them to explore their interests, experience life and bring those experiences back to the company. This helps bring fresh, new ideas during our brainstorms and campaigns. One of the things that I took away from working as a Marketing Director at Condé Nast is that they encouraged you to go travel. Travel changes you, it opens up your mind. It allows you to experience new things so you can bring that experience back into your editorial piece or your marketing strategy.
I’ve never liked the idea that you need to clock in at 9:00 am every day or else you’re considered a bad employee. Just because I’m sitting there physically doesn’t mean I’m mentally there. I’ve never understood that kind of leadership where it’s more important to appease other people and make them feel better about themselves because of your presence. It’s those antiquated expectations and older ways of doing business that I’m constantly reshaping for Tremendous. As long as we get our projects done, we don’t miss meetings, and our clients are happy… who cares if you sleep in an extra hour that day?
Travel changes you, it opens up your mind. It allows you to experience new things so you can bring that experience back into your editorial piece or your marketing strategy.
– Jeremiah Abraham
People that helped along the way
I never had one specific mentor during my career. Instead, I’ve had some amazing senior executives who have taught me different aspects of my leadership skills. One of them taught me negotiation skills, another taught me how to properly communicate my ideas in a meeting, another pushed me to be more assertive with what I need to succeed in a business setting. I’ve really taken these lessons and made them my own.
One of these executives is Terra Potts, who is the Executive Vice President of Worldwide Marketing at Warner Bros. Pictures. We kind of grew up at WB together back in the day. She taught me how to stand up for your worth in situations where people may not immediately see it. I take that into every negotiation that I am part of. Teal Newland, my Senior Vice President at Condé Nast Entertainment helped me hone my creative eye and incorporate different perspectives in my marketing campaigns. Diane Paragas, who is the director of Yellow Rose, mentored me in the filmmaking process. These are just some of the people who empowered me in my journey and I’m happy to give back to others who are working with me today.
Another friend of mine is Jose Antonio Vargas, who is the Founder of Define American. We had many check-ins during the pandemic and I told him straight up once that I was thinking about quitting because I didn’t know if I was doing the right thing. No studios hired me, no movies went out, the movies that were supposed to be in theaters were going out into streaming services. And it was hard for me to see what was coming down the line and the larger picture of it all. He gave me some tough love and said “Jeremiah, you’re building something that doesn’t currently exist. Obviously you’re going to run into these situations where the solution isn’t immediately there because you have to make it up for yourself.” I never thought about it that way. If the path has not always been taken, obviously you have the flexibility and the responsibility to forge a new one to create something that never existed before. That conversation inspired me to realize that I can’t hold myself to the same standard that I had before because I’m creating new standards for myself now. That helped shift my thinking and my perspective about it and, honestly, helped shape the development of Tremendous. I could have easily quit because of the pandemic, but I would have regretted it the rest of my life.
I would encourage people to pursue multiple avenues of mentorship. It was very valuable to me to learn from many very skilled individuals, not just one. And you never know where your new life lesson is going to come from or which experience you’re going to value for years to come. For me, it was the guidance of many people that helped me get to where I am today.
I can’t hold myself to the same standard that I had before because I’m creating new standards for myself now.
– Jeremiah Abraham
How to reach out
I am @jerabraham on Instagram and Twitter, and Tremendous is @tremendous_comm on all those platforms as well.
Lingerie companies continue to operate in the same outmoded ways, but times have changed and the industry is ready for advancement and growth.
Despite the fact that the founder and current CEO of Lively, Michelle Cordeiro Grant is stepping down to manage the transition and assist with the company’s PR and brand partnerships.
Lively was founded in 2015 as a lingerie brand focused on comfort and style. New CEO, Kristin DiCunzolo, will be appointed to take charge of concentrating solely on the brand’s global growth.
DiCunzolo has extensive experience with the company’s structure and operations from her time as vice president of marketing and helped lead at parent company Wacoal America Inc., which Lively can leverage more.
Today, consumers desire higher-quality underwear, particularly for women. Lively’s other goal is to attract a younger demographic. The U.S. market for women’s underwear is predicted to reach $14.5 billion in 2026, up from $12.9 billion in 2021, according to market researcher Euromonitor International.
Lively understands it must abandon traditional marketing strategies to grow sales and survive in today’s competitive market. Ms. Cordeiro Grant believes Lively’s new mission is to revitalize the company’s reputation by strengthening its connection with its clients on an individual level, and that DiCunzolo’s skills as a former Marketing Executive will benefit the company.
Ms. DiCunzolo has stated that she hopes to place an emphasis on Lively’s customer interaction. While strategically adjusting to the ever-changing environment, she intends to maintain the Lively community’s centrality in decision-making, maintain the brand’s focus on its team, and preserve the brand’s vision and heart.