Stories

August 16, 2023

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Pianpian’s own experience struggling with leadership and relationships in her professional life inspired her to create a solution that would help others facing similar challenges.

Amotions, founded by Pianpian Xu Guthrie, is a platform that aims to improve managers and hybrid teams’ productivity and connection by upskilling their soft skills such as emotional intelligence with AI-powered coaching.

Recognizing that not everyone can afford an executive coach or passively consume content to learn skills like emotional intelligence, interpersonal skills, and leadership skills, she set out to create an accessible and affordable platform that could provide people across various social-economic circumstances with the tools and support network they need to reach their potential.

At Amotions, they believe that each person has unlimited potential and can grow with the right support and encouragement, and with the right tools and support, anyone can achieve greatness.

COMING UP WITH THE IDEA OF AN AI VIRTUAL COACH

Growing up in a rural village house in Taishan, China, Pianpian’s parents worked tirelessly to provide her with education and opportunities. When she discovered the internet in high school, it opened up a world of possibilities for her, allowing her to connect with mentors and educators from around the world.

Pianpian received her master’s degrees in sociology from Yale University with a thesis on social mobility and psychological well-being. She was a teaching and research fellow in social science at Yale and Hong Kong University of Science and Technology. She then led product management and growth at multiple tech companies in hybrid and remote settings before founding Amotions, Inc.

Inspired by her own struggles with managing teams and relationships in the tech industry, Pianpian came up with the idea of building an AI virtual coach that could help people regulate their emotions in high-pressure situations, build better connection with their colleagues and people around them, and reach their full potential.

“I had the idea of building an AI virtual coach which can listen to me and give me tips when I am raising my voice and say “Seems like you are getting upset, take a deep breath, calm down first, so you are not getting into an argument with your coworkers and destroy your relationships.” Then as I discussed the idea with the team members and potential users and customers, I realized that we can also utilize the power of a human support system,” Pianpian shares.

Amotions uses technology to connect users with knowledgeable peers, coaches, advisors, and mentors, providing a powerful network of support for those looking to advance their careers and personal development. Amotions is poised to transform the way people learn and grow, empowering individuals to reach their full potential with the help of technology and human kindness.

WHERE AMOTIONS COMES IN

Millions of people struggle with emotion management and relationship issues in their personal and professional lives, but there are no accessible and affordable solutions. Executive coaches are expensive, and passive learning methods like books and videos are often ineffective in learning important skills like emotional intelligence and leadership.

As teamwork and collaboration become increasingly important in the modern workplace, there is a growing need for individuals to improve their interpersonal skills and develop emotional intelligence. This is where Amotions comes in.

Amotions aims to provide a platform and support network for everyone to continue to grow themselves both professionally and personally. Their solutions are designed to be accessible and affordable for people of all social-economic circumstances around the world.

“As a mother, I want my children to have the self-motivation and support network to grow themselves, and have great relationships in their professional and personal lives. I hope to create the kind of environment needed for them and many others. The world will be a better place when a lot of people are happy with their lives and care about each other,” Pianpian said.

IMPROVING THE PERFORMANCE OF MANAGERS AND HYBRID TEAMS

Amotions leverages AI-powered coaching to enhance the connection and performance of managers and hybrid teams.

Through daily practices, real-time insights, communities, and AI-powered coaching conversations, Amotions helps upskill people-facing roles, leading to improved employee efficiency and engagement.

With sentiment analysis and recommendations, powered by AI, and integration with calendars, Slack, and Zoom for context, Amotions provides a platform approach that allows companies, experts, and coaches to upload content. Users can also converse with an AI coach and participate in peer communities for support and practice. 

AMOTION-AL CHALLENGES

One of the biggest challenges that Pianpian faced in building Amotions was determining the best products and experience to address these challenges and acquire customers and users.

“We have been reaching out to people in our network, as well as reaching out to potential users and customers, and having lots of conversations with them. Support from people like the Asian Hustle Network founder Bryan Pham and members like Jenny He, Kerry Wei, Jane Lee and others helps too, as well from other founders, mentors, friends, alumni from Yale, Sun Yat-sen University, and other universities I attended, former colleagues, and kind people I encountered,” Pianpian shared.

THE FOUNDING TEAM

The founding team of Amotions is comprised of Pianpian Xu Guthrie, Jerry Hong, and a few other engineers and designers.

Pianpian has over ten years of experience as a product lead at various companies, including GoDaddy, Ticketmaster, Priceline, and several startups. She also earned a Master’s degree in Sociology from Yale University, providing her with a deep understanding of social science.

Jerry, on the other hand, has over 20 years of experience as a senior software engineer and manager, working for companies such as Ticketmaster and several startups.

With their extensive backgrounds in software product development and social science, the founding team brings a unique perspective to creating effective solutions for emotion management and relationship issues in professional and personal lives.

NOT YOUR ORDINARY WORKPLACE TRAINING SOLUTIONS

Amotions differentiates itself from other workplace training solutions in the market by offering an AI-powered coaching platform that provides quick solutions for users’ problems, available 24/7.

Unlike traditional corporate trainings, which are not effective for long-term learning, Amotions’ platform allows users to learn by doing, reflecting, interacting with others, and getting real-time feedback. Additionally, the platform is affordable and accessible for people from various socio-economic backgrounds, offering daily practices, peer communities, sentiment analysis, and recommendations powered by AI.

Amotions’ approach focuses on developing soft skills, such as emotional intelligence, interpersonal skills, and leadership skills, that are essential for success in the modern workplace, providing a comprehensive solution that goes beyond one-off training sessions.

THE FUTURE FOR AMOTIONS

Pianpian envisions the company as a tool to empower millions of individuals worldwide to reach their full potential and transform organizations through high-performing teams and next-generation leaders.

“We start with helping managers and teams develop soft skills and solve problems they face, and I can see that we expand to help employees upskills and reskills also technical skills and functional skills, and to be the biggest player in the professional development and personal development space,” she said.

As the company grows, it plans to continue leveraging technology to personalize the experience and provide real-time insights and recommendations to users.

We are looking to connect with founders and company leaders and angel/pre-seed/seed investors interested in innovation and building high-performing teams to get feedback on what we are building and learn more about their needs. Please let me know if you are interested in connecting with me for a 15-minute conversation, or if you know if anyone I should connect with.

What can you offer to this community?

Happy to help with manager training and leadership development, soft skills development, product management, emotional wellness, Chinese and Japanese cultures and markets, or any way I can. We also offer free trials and discounted access to our product.  

CONNECT WITH PIANPIAN

Website: amotionsinc.com

Linkedin: Pianpian Xu Guthrie

Twitter: @PianpianCarolyn

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The Jed Foundation (JED) held its annual gala on June 4 at Cipriani Wall Street in New York City, gathering more than 650 guests for a special evening dedicated to raising awareness and taking action for youth mental health. The sold-out event raised over $1.6 million in support of JED’s mission: to protect emotional health and prevent suicide among teens and young adults.

Hosted by Emmy-winning journalist, Savannah Sellers, the gala recognized individuals and organizations at the helm of the drive for youth mental health awareness. “The mental health struggles of our young people are undeniable, as suicide remains a leading cause of death for this population,” said JED CEO John MacPhee who emphasized the urgency of their work. “The dedication of tonight’s incredible individuals, organizations, and advocates — helping JED protect and prioritize student mental health with life-saving tools, resources, and connections — serves as a positive reminder that it takes every one of us to prevent suicide and foster a kinder community here at home and across the country.”

Honoring Voices Making an Impact

Singer, actor, and DIVE Studios co-founder Eric Nam and Peloton instructor and entrepreneur Ally Love received the 2025 Voice of Mental Health Award. Both were praised for destigmatizing mental health and encouraging open dialogue.

Nam highlighted the importance of prioritizing self-care, “Mental health is universal; it impacts how every one of us shows up in the world.” His work with JED and Mindset has helped connect AAPI youth and K-pop fans to personal mental health stories. 

Eric Nam | Singer, Actor, and DIVE Studios Co-founder

Love also shared her own experiences: “Living with mental health challenges is part of my story, but it does not define who I am. ”

Ally Love | Entrepreneur, CEO/Founder of Love Squad

Victoria’s Secret PINK earned the Corporate Voice of Mental Health Award, recognized for a five-year partnership with JED focused on Gen Z engagement. Through digital tools, campus outreach, and initiatives like the PINK with Purpose Project — which awarded $25,000 grants to 10 young advocates — PINK has helped expand access to support and resources.

“PINK is all about inspiring Gen Z to show up authentically and find joy in this chapter of life,”  said Leslie Nixon, Associate Vice President of Community Relations at Victoria’s Secret & Co. “Our work with JED highlighted that supporting positive mental health is the key to fostering growth, connection, and future success. 

Leslie Nixon, Associate Vice President of Community Relations at Victoria’s Secret & Co.

Celebrating Student Advocates and Voices of Hope

Model and mental health advocate Remi Bader introduced the recipients of the 2025 Student Voice of Mental Health Award: Rohan Satija, a recently graduated Texas high school senior, and Nora Yanyi Sun, a rising junior at Harvard. Both students shared powerful reflections on their mental health journeys and their work to uplift peers through advocacy.

The evening featured performances by Lorna Courtney, Thomas Robert Kitt, BAILEN the Band, and the Brooklyn United Marching Band, each contributing to a moving celebration of resilience, hope, and connection.

To view event photos, visit JED’s Facebook photo album.
To support JED’s work, visit jedfoundation.org/donate.

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Understand Whether Your Website Is User-Friendly: 7 UX Pillars

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As such, Peter Morville simplified UX into 7 core pillars, allowing a comprehensive evaluation of the UX:

  • Useful: It should have features that help users achieve certain goals easily.
  • Desirable: It should have add-on features that can cater to users’ specific wants.
  • Accessible: It should be usable by users with disabilities, and it is equally easy to use on mobile devices and laptops/PC.
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  • Findable: It should showcase information clearly, allowing for easy navigation across the website.
  • Usable: As simple as it sounds, users should be able to use the website intuitively; the User Interface should be familiar.
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Stories

An Tran Turned a Receptionist Job Into a 25-Year Journey to Executive Leadership in Banking

When you first meet her, you feel her warmth—grounded, welcoming, and full of passion. With over 25 years in the banking industry, An Tran, Market Executive at Banc of California, has become known not only for her distinctive leadership but also for the deep care she gives to her family—and for her dedication as a passionate skincare and self-care advocate.

Yet behind these roles lies a journey marked by resilience—a story not only of her own, but of many Vietnamese immigrants who navigated life in a new country with hope for a brighter future and the American dream.

An Tran | SVP Market Executive at Banc of California
An Tran | SVP Market Executive at Banc of California

A Humble Beginning, A Lifelong Commitment

Banking wasn’t part of her plan at the start of her career. In fact, her first job was as a receptionist at a bank in San Francisco. But she didn’t let that humble beginning define her. Fueled by passion, relentless effort, and the sense of responsibility that came from being the eldest of eight children, she turned what she lacked in experience into unstoppable drive.

“My professional life has always revolved around service and sales, with a natural inclination to care for others, perhaps stemming from my role as the eldest of eight,” she says. 

Over the years, she took every opportunity whenever she could to learn, grow, and serve her clients better. Her work ethic and trust-building skills propelled her forward, step by step, until she eventually became the Market Executive for Banc of California—a role she holds today with pride and purpose.

A Journey Rooted in Sacrifice and Survival

By her own admission, she doesn’t have any news-breaking stories. She is simply a daughter born to Vietnamese immigrants who came to America during the 1970s and ’80s. Yet it was her generation that first began to rise out of poverty, despite arriving in the U.S. with nothing in hand. “Through relentless hard work, we’ve not only achieved the American dream but also built the lives our parents envisioned for us when they first arrived,” she reflects.

Her family’s story, like so many others, is one of hope and sacrifice. And through years of determination and resilience, she has proven the grit and strength of her community—successfully building the life her parents once dreamed of when they left Vietnam.

An Tran has successfully built what her parents imagined for their children in the US. 
An Tran has successfully built what her parents imagined for their children in the US. 

Facing Challenges with Grace and Grit 

Climbing the banking ladder over the past 25 years was no easy feat for a young woman like An. She faced unique hurdles—from skepticism to subtle sexism in the workplace.

But instead of letting those experiences hold her back, she used them as fuel to move forward.

“Every challenge throughout my life and career has been a positive force, shaping me into the person I am today,” she shares. “These experiences pushed me to find new ways to grow and overcome adversity. I believe challenges are essential for growth—without them, we can’t truly learn. Remaining a lifelong student, absorbing both small and significant lessons daily, is key. The moment you stop learning is the moment you stop achieving.”

An Tran has faced criticism with grace and determination, climbing the banking ladder step by step.
An Tran has faced criticism with grace and determination, climbing the banking ladder step by step.

Empowering the Asian Community, One Role Model at a Time

From receptionist to executive, her journey is a remarkable one. But for her, the real achievements aren’t just titles—they’re the impact she’s had on others and the example she’s set for her children, her colleagues, and her community.

“I’m incredibly grateful to be where I am today, creating the life I envisioned and providing for my family in a way my parents dreamed of when we left Vietnam. My pride extends to every step of this remarkable path,” she says. 

She’s living proof. A former refugee who arrived in America with nothing is now leading in one of the most competitive industries in the country—and doing so with compassion, integrity, and purpose.

Connect With An Na Tran 

“My goal is to be a resource for the Asian community, showing that we are strong, career-driven, and incredibly successful.”

LinkedIn: An Na T.

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Unlock Your Growth Potential: Harness the Power of AIDA

Your audience is busy — if you want their attention, you need to earn it with a message that cuts through the noise.

AIDA is a time-tested framework that guides your messaging from first glance to final action, helping you craft marketing that actually converts.

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