Stories

July 22, 2023

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Michelle Jing Chan is a Chinese American artist and children’s book illustrator who, in an interview with Asian Hustle Network, opens up about her mother’s remarkable journey as a first-generation immigrant and the profound impact it has had on their relationship.

Michelle’s mother, May, is a survivor of Mao Zedong’s reign. She emigrated from Guangzhou, China, to California, facing numerous challenges along the way. She pursued her passion for fashion, but eventually put her dreams on hold to raise Michelle and her brother in Colorado.

After retirement, May embarked on a new venture where she creates Chinese-inspired baby clothes and puts them up for sale. The response from the community has been overwhelmingly positive, with many people showing keen interest in purchasing her creations.

In this article, Michelle shares a heartfelt glimpse into her mother’s story and their shared journeys. Join us as we explore May’s experiences as a first-generation immigrant, from surviving challenging times to embracing a new life in the United States.

HER MOTHER’S IMMIGRANT JOURNEY

Michelle: I’m a Chinese American artist and children’s book illustrator. I grew up in Colorado and now live in the Pacific Northwest. Although my background is in engineering and business, my passion is in art and storytelling–particularly in stories that empower queer and Asian youth to be their authentic selves.

My mom is a first-generation immigrant who grew up in Guangzhou, China, and emigrated to California in her early twenties. In China, she and her family survived Mao Zedong’s reign and the struggles that it brought, including facing famine, almost losing one of her sisters in an accident at a labor camp, and being targeted by Red Guards for my grandfather’s opposition to Mao during the Cultural Revolution.

When they emigrated to the US, they lived near LA and had a robust community of other Chinese immigrants. However, my mom and her family were poor and didn’t speak English. The rest of her family all found service jobs. Similarly, my mom worked as a waitress at a restaurant near Hollywood.

PUTTING DREAMS ON HOLD

Early in the morning before the restaurant opened, she would attend adult English classes. She always had an interest in fashion and it became even stronger after working near Hollywood and seeing designers and celebrities come into the restaurant. She saved up enough money to go to school and study fashion design. During that time, she continued to work at the restaurant on weekends and at a fashion company after school.

After completing her program, she planned to enter the fashion industry in California. However, she met my dad, a first-generation immigrant from Hong Kong, through a family friend. They got married and she moved to Colorado where my dad lived, and they had me and my brother shortly afterwards. In Colorado, opportunities in fashion design were much scarcer than in LA.

She decided to put her own dreams on the back burner and became a stay-at-home parent, dedicating the next decade and a half of her life to raising me and my brother. It wasn’t until I was in high school that she started working again, and she didn’t return to the fashion industry until a few additional years later.

MICHELLE’S RELATIONSHIP WITH HER MOM

Growing up, I was very close to my mom, but I don’t think I fully grasped the emotional weight of what it must have been like for her to sacrifice her career for her children. I definitely took for granted the fact that my mom was always able to pick us up after school and had the time and energy to make clothes and Halloween costumes for us, tailor clothes if they didn’t fit, and come up with other creative craft projects to keep us entertained.

As an adult now–especially as a creative myself–I understand more fully how isolating and difficult that sacrifice must have been. Also, our town in Colorado is conservative and not very diverse, so the adjustment for her coming from LA must have also been challenging and lonely. What strikes me now is how unselfish and giving she is. She has never voiced resentment for the educational or creative opportunities that I’ve had even though she didn’t have access to those same doors herself.

While my parents and I didn’t see eye to eye on my career in children’s book illustration at first, they are now some of my biggest cheerleaders. In fact, being in a creative career myself has allowed me to bond with my mom in a new way as she is embarking on her own creative journey. We can now connect over our creative passions, which is a new dimension to our relationship that didn’t exist before.

CREATING CHINESE-INSPIRED BABY CLOTHES

My mom loves kids and designing kids’ clothes. As I mentioned earlier, she made clothes for us growing up–including many of our Halloween costumes! She also loves Chinese fashion and still has suitcases of clothes from her life in LA. As she and my dad are now retired, pursuing this new venture seemed like a natural integration of these interests.

She uses Gerber brand onesies and transforms them into Chinese-inspired designs by adding ribbons, gold fabric, and traditional qipao-style buttons. She sews all these designs by herself in my childhood home.

She’s blown away by the response to her shop so far and is still processing the influx of orders! (Thank you again to the AHN community!) She wants to expand into clothes for toddlers and perhaps someday, older kids as well. In my eyes, the sky’s the limit for her and her talent and I’m excited to see where she goes from here.

VALUES MICHELLE INHERITED FROM HER MOM

The biggest thing she has taught me is how to have a strong work ethic. My mom, dad, and my grandparents work harder than anyone I know. Now as an adult, I carry that with me always.

MICHELLE’S MESSAGE TO HER MOM

Thank you for everything you’ve done for me and my brother. I know it’s a debt I will never be able to repay, but I hope I can give you a small fraction by supporting your creative dreams like you’ve come to support mine.

CONNECT WITH MICHELLE

Instagram: @michellieart

Twitter: @michellieart

Tiktok: @michellieart

Website: michellejingchan.com

CONNECT WITH MAY

Instagram: @pandacub.babywear

Website: etsy.com/shop/PandaCubBabyWear

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Roadshow Or Small Rotation

We met our buyer at Expo West (Think Super Bowl for the Food & Beverage industry where retailers and manufacturers meet up. Super worth doing if you are in CPG. We even landed our 1st TV interview).

After Expo West, we sent more samples to the office and began negotiations for placement. We were offered two ways of being at Costco:

Roadshow

  • 4 days of selling on consignment. We could control costs by using our own people and decide the volume of product we wanted to bring in.
  • Typically, this is how small brands enter Costco. If it does well, you are offered a rotation. If you don’t do well, then it’s really hard to get into the regular set.

Small Rotation

  • We started with a number of stores and the item is part of the regular set.
  • This is harder to secure because Costco is paying for the inventory and the buyer has to believe in your product.

In both situations, it is critical that Twrl Milk Tea sells well and ideally sells out. Why is this important?

It proves to the Costco Buyer that there is a market for our better-for-you plant-based milk teas. More importantly, companies owned by Asian American small business owners like ours are proven to be great partners worth investing time in and onboarding.

Reasons For Opting for Small Rotation

After a few weeks of due diligence on our end, we decided to go with a small rotation. Our reasons were simple:

  • Our manufacturer could produce the volumes needed and in the time we needed. Not always the case in this crazy supply chain. We are made in the USA so it makes a huge difference in our speed for delivery.
  • We could handle the financial obligations to fund the inventory. It’s a lot of money upfront so it’s not a light decision for a smaller company like ours. And, there is still a chance you can be sitting on inventory if it does not sell through.
  • We are committed to Costco and wanted to be part of the regular set and did not want to take the chance that with Roadshow which is only 4 days could be a bust due to so many variables that we may not be able to control.
  • We love Costco ourselves and shop there regularly so we saw our consumers there! Did you know the typical Costco shopper is 35-44 years old, an Asian female making $125,000 and the average trip is $114?!

Roadshow which is only 4 days could be a bust due to so many variables that we may not be able to control.

-Olivia Chen

Decisions, Decisions, Decisions

What flavor to sell?

Out of our 3 flavors, we selected Taiwan-Style Black Milk Tea to launch because it’s one of our best sellers and our Taiwan-Style Black Milk Tea flavor is really unique. Our single-origin loose-leaf black tea is a one-of-a-kind varietal, sourced from a small multi-generational family farm on a misty slope, fed by sweet mountain spring water.

Our tea flavor, aroma, and health benefits are un-parallel to anything on the market. We use pea milk and lightly sweetened our teas with organic agave so our tea flavors really come through. Only 45 calories & 6g of sugar per can.

What would the packaging look like?

Packaging design and sourcing begin for Costco. Luckily for us, Pauline Ang is a seasoned graphic design guru (with 15+ years in the food and beverage packaging for Fortune 500 companies) and designs all our packaging in-house so we could save costs and time here!

How to onboard?

Mountains of paperwork for our two-person team begin. We didn’t use a broker and did everything ourselves. Yes, a broker would have been so incredibly helpful to answer all the questions that we didn’t know the answers to and definitely would have saved us some headaches.

Big Takeaways

  • Don’t be afraid to chase the account you want to be in. Don’t be shy about sharing your vision of where you see the company. Special thanks to Ryan Sung of Honolulu Cookie Company and Vincent Kitirattragarn of Dang Foods for talking to us about their journey with Costco and encouraging us to go for it.
  • It can be done without a broker but not without headaches and some huge learning curves and we did make some mistakes along the way.
  • Have an advocate. We have been super lucky that our buyer has been so incredible to work with and it’s important to have such an advocate in the company. Cannot over-emphasize this enough!
  • Your team matters. Grateful to share this journey with Pauline Ang who is such an amazing friend and business partner. We are two moms that love Milk Tea and simply wanted to make milk tea —a quintessential Asian drink that we love—even better.

Don’t be shy about sharing your vision of where you see the company.

-Olivia chen

Connect with Olivia and Pauline

Your support would mean the world to our small business and the small family farms that use sustainable practices for a tea that’s better for you, and better for the planet. Follow our journey: Instagram, Facebook, TikTok, Twitter

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