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July 1, 2024

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Benny Yap and Jae Tan are not just co-founders of TGFX Agency; they are a powerhouse duo transforming businesses through innovative branding and marketing.

Benny Yap, a seasoned entrepreneur, is renowned for his outstanding achievements in the marketing and advertising industry. His expertise encompasses advertising, branding, illustration, and ideation. Benny Yap’s leadership and artistic vision play a pivotal role in shaping TGFX’s distinctive approach to branding and marketing, driving its success.

Jae Tan is a dedicated and results-driven entrepreneur with over a decade of experience in branding, web development, and video production. Under his strategic guidance and leadership, Jae has propelled TGFX to unprecedented success.

Jae Tan (left) and Benny Yap in a meeting.
Jae Tan (left) and Benny Yap in a meeting.

In an exclusive interview with Asian Hustle Network, Benny and Jae share their journey, challenges, and insights, offering a glimpse into the dynamic partnership driving TGFX. Read on to discover how they are transforming brands and making a lasting impact on the marketing industry.

EARLY CAREER AND THE BIRTH OF TGFX

Benny Yap and Jae Tan both studied graphic design and advertising and initially met through a design project. This collaboration not only brought them together as best friends but also sparked the idea of starting a business together. They realized that by combining their forces—their creativity and design skills—they could tackle the business world more effectively as a team. This shared vision and partnership led them to start TGFX.

OVERCOMING INITIAL CHALLENGES

Benny and Jae faced significant challenges when starting TGFX, especially during the COVID period. One of the biggest hurdles was adapting their business model. Initially, they focused on one-off jobs, but they soon realized the need for stability and consistent cash flow.

They decided to pivot to a retainer basis, particularly in social media marketing. This shift not only helped them navigate through a difficult time but also allowed them to build stronger, long-term relationships with their clients.

DYNAMIC PARTNERSHIP

As co-founders, Benny and Jae complement each other perfectly in running TGFX. Benny, previously from BBDO Advertising agency, brings a wealth of creativity and innovative ideas, driving the creative direction and ensuring the campaigns are cutting-edge, Meanwhile, Jae excels in managing operations and strategic planning, providing a solid foundation for the business. This dynamic allows them to leverage their individual strengths, resulting in a well-balanced and effective partnership.

TGFX’S MISSION AND CORE VALUES

TGFX’s mission is to help businesses across Australia succeed and thrive. Their core values include providing world-class services and being recognized as one of the best and most innovative agencies in Australia. They emphasize treating clients like family and growing alongside them, fostering strong, long-term relationships built on trust and mutual success. 

INDUSTRY-SPECIFIC CHALLENGES

Having worked with numerous businesses across various industries, TGFX encounters several industry-specific challenges. Key issues include maintaining brand consistency, attracting the right customers, and building a loyal customer base.

TGFX addresses these challenges by tackling each core issue one day at a time and maintaining consistency in everything they do for the brand. This methodical and dedicated approach helps their clients overcome obstacles and achieve long-term success.

IMPACT ON THE ASIAN COMMUNITY

As entrepreneurs with roots in the Asian community, Benny and Jae see TGFX Agency as having a significant impact and contribution to this community. With 80% of their clientele being Asian-owned businesses, TGFX Agency is dedicated to helping the Asian business community in Australia thrive. By providing tailored branding and marketing strategies, they support these businesses in achieving success and growth.

Jae Tan (left) and Benny Yap
With TGFX, the duo aim to uplift Asian businesses in Australia.

ADVICE FOR ASPIRING ENTREPRENEURS

Benny and Jae emphasize the importance of adding value to the marketplace. Aspiring entrepreneurs should understand their consumers’ needs and preferences thoroughly, conduct extensive market research, and stay attuned to industry trends and client feedback.

“Persistence is key—never give up, even when faced with challenges. Building a successful agency requires resilience, continuous learning, and an unwavering commitment to delivering exceptional service and results. In addition to that, our team is the cornerstone of our success. Without their dedication and hard work, we wouldn’t have achieved our current position. Each member plays a crucial role in our accomplishments, bringing unique skills and perspectives that drive our progress forward. We are deeply grateful for their commitment and contribution to our shared goals. Together, we continue to grow and thrive, thanks to their invaluable efforts,” Benny and Jae shared.

Benny Yap (left) and Jae Tan
Benny (left) and Jae highlight persistence, market research, and a strong team as keys to success.

FUTURE VISION AND GOALS

TGFX Agency continually strives to expand into new areas across Australia and different industries, aiming to deliver data-driven results to businesses in need of growth. They are also committed to expanding their Malaysia agency, bringing on new businesses, and growing the team there.

Benny and Jae are excited about the future and look forward to furthering their impact on businesses both locally and internationally. Their advice to others is to stay focused, and consistent, and always strive to add value. Understand your customers’ needs and don’t shy away from innovation.

CONNECT WITH TGFX

Website: tgfx.com.au

Instagram: @tgfx.agency

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T – Targeting

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P – Positioning

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From Singapore to New York: How Chester Yow Turned Doubt Into Drive

Breaking New Ground in a Foreign Land

For Chester Yow, the decision to leave Singapore, his hometown, wasn’t an excursion but rather a mission. After two years in the military, Chester aimed to challenge his own comfort zone, venturing far away from the familiar into the unknown of a new country on the other side of the world. “I wanted to prove that I can be successful in another country, in another city,” he shares. While it is common that many Asians would like to take the stable route to be near their community, Chester wanted to flip the script and rewrite his story.

Drawn to the fast pace and competitive spirit of New York City (NYC), Chester quickly realized that real estate was made for him—because for a person who doesn’t enjoy 9-to-5 office jobs like Chester, real estate allows the flexibility while maintaining the discipline needed to survive in NY. It is this combination of freedom and responsibility that has become the driving force for him to start building a network from scratch in this city that never sleeps.

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Shattering Stereotypes in the Heart of New York

“If you can make it there, you’ll make it anywhere.” It’s a common, inspirational pipeline when speaking of New York. It’s inspiring enough to imply that challenges will always remain—not to bring you down, but to toughen you up. Chester’s no exception. With a heart filled with unrelenting passion and determination, it was still not enough—especially when dealing with racial discrimination and prejudice.

As a fresh-off-the-boat Asian in the U.S., he soon faced the harsh realities here—that discrimination can be both subtle and publicized at the same time. “You do get looked down on as a ‘minority’ at times, and people tend to judge or doubt you faster. I sometimes get, ‘Wow, your English is so good’ (English is the spoken language of Singapore), or ‘Why aren’t you a doctor, lawyer, or accountant?’” he recalls.

Chester Yow, a Licensed Associate Real Estate Broker and Founder of the Chester Yow Team at SERHANT, who overcame early challenges in the U.S. such as racial discrimination and cultural differences, smiling confidently in professional attire.
Chester faced many challenges during his early days in the States, including racial discrimination and cultural differences. 

But instead of surrendering to the stereotypes, Chester leveraged them as inspiration. “I work harder than the next person, I study harder, I make sure I’m more prepared, I do everything necessary in my power so that there’s no doubt in anyone’s mind to question my capabilities.”

And his effort paid off. By exceeding expectations and proving himself with actual results, Chester is, step by step, changing common misconceptions—not only for himself but also for an Asian working in real estate in New York. Then, even those who doubted him reached out to him for work.

What grounds me is knowing why I work so hard and who I’m working for—my family, my loved ones, my future self 30 years down the road, and my own future family. I’m working hard for them. Having that quiet confidence to keep my head down and keep going is crucial, too.

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“Tough times don’t last, tough men do”—a quote from my military days that has stuck with me. Ryan Serhant also says, “You are allowed to quit—just make sure it’s on your best day.” You control your own destiny, and building mental toughness is essential to success. Mentorship is crucial for any entrepreneur, and one of Chester’s mentors can be traced back to his military days.

That advice led to a breakthrough in his career. One of the biggest turning points came in 2017, when Chester helped launch a $450 million luxury real estate project in Manhattan. As part of the SERHANT. team, he had the opportunity to bring the project to Ryan Serhant—one of the industry’s most prominent figures—and collaborate directly with his top-tier team.

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“That project didn’t just help me close more deals (and earn more), it grew my network with consumers and other top agents, to learn the ropes of new development, and to work and learn closely with Ryan, thus growing my career exponentially,” Chester shared. It was an experience that catapulted his career and opened doors that might’ve otherwise taken years to access.

Staying Rooted on Unfamiliar Ground

As someone who grew up in Asia, Chester was raised with a mindset rooted in caution and logic. “We’re often taught to think of the worst-case scenario, to lead with reason, and to stay guarded and conservative. But that can sometimes come off as negative or dismissive,” he said. Living and working in the U.S. challenged those values and pushed him to adopt a more balanced approach. “I’ve learned not just to be prepared for the worst, but also to lead with optimism, follow my heart, and be vulnerable. Embracing failure and change has been key to my growth.”

That flexibility in mindset has helped Chester adapt and thrive in a fast-paced environment like New York. Even after many years away from Singapore, he’s maintained a strong connection to its culture and community. He regularly attends events and is active in organizations that support Asians in NYC. “There are so many ways to stay connected to being Singaporean and Asian here,” he shared. “I have a great group of friends and partners—we collaborate, support each other’s businesses, and stay rooted in our culture. In fact, 70% of my clients are Asian, and working with them helps me stay connected as well.”

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“Work hard, work smart, stay persistent, and block out the noise around you. Find a purpose that gets you out of bed every day and use it as your daily motivation. Hold on to the people who believe in you—and forget the ones who don’t.”

Website: Chester Yow

Instagram: @chester.yow

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