Stories

June 23, 2023

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Jed is a first-generation Filipino-American who was born in Los Angeles, California and later on moved to San Diego when he was a teenager. He has spent 11 years in the military, serving as a Navy Corpsman for the Marines and later became a specialized X-ray tech. He was deployed to different countries like Afghanistan, Qatar, Japan, Philippines, Vietnam, Guam, Palau, and Solomon Islands. It was this during this time that he witnessed the need for better medical care in the world.

He always had an entrepreneurial mindset that started off early in high school, when he created a local clothing brand. This transitioned to his adult life where he continued to make fashionable lifestyle wear mixed with fitness culture.  Although he had a passion for creating merchandise for others to wear, he wanted to create something that would have a deeper meaning and have the ability to help more people. He realized that he could combine his entrepreneurial mindset with his TikTok audience and quickly discovered that he could reach more people.

He started to use his newfound influence to raise awareness about issues that he is passionate about, and that’s when he realized he could do more. 

This sparked an inspiration for him to rebrand his long-time lifestyle clothing line into RADDEPT. With every sale, his company donates 10% to a charity that provides radiological services in underserved communities around the world. His goal is to make fashionable clothing for healthcare workers while also making a positive impact on the world.
Jed is proof that one person can make a significant impact on the world. His story reminds us that even the smallest actions can lead to something greater. We all have the power to create positive change in the world, and it’s never too late to start.

HOW THE MILITARY MOLDED ME AS THE PERSON I AM TODAY

The military helped me mature as a person. People always compare their “10-year transformation,” how they have changed physically, and honestly, mine was a complete mental 180. I grew up as a child of a single mother. We were pretty poor, and at times we were homeless, bouncing around to my mom’s friend’s houses. She worked in the real estate realm, and the companies she worked for were either shutting down or downsizing due to the economy. 

I started rebelling around high school so she kicked me out to live with my uncle in San Diego. He was a prior Corpsman in the Navy and became a solid role model. Eventually, after high school, I worked as a Certified Nursing Assistant for 3 years while attempting to complete the prerequisites for nursing school. I ended up joining the Navy so I could have nursing school paid for when I finally applied.

What was supposed to be a 4 year in and out Naval career, turned into an 11-year career that molded me into the person I am today. I excelled with being able to do the grunt work while developing excellent leadership traits. I used my background to help mentor the junior personnel and still continue that habit to this day. I remain in contact with peers, mentors, and mentees, and they all have a significant impact on my life.

THE BIGGEST BARRIERS IN HEALTHCARE

With my military experience, I have noticed that the biggest barrier to accessing quality healthcare for underserved communities is their access to ancillary services. During my last deployment to pacific countries, I recognized that the host nation’s patients had access to primary care visits and surgeries, but the patients had to pay out of pocket for ancillary services like medical imaging.

If you asked me about the significance of radiology before I ended up in this role, I would have laughed and said, ”They don’t do anything but push buttons.” But after completing school, I learned that Radiology has a significant impact on medical treatment – from early detection for diagnosis to being the eyes in the operating room or figuring out the next step for lifesaving intervention.

This deployment opened my eyes to the fact that many patients outside the United States are seriously prone to a lot of diseases that are uncommon in our country. Healthcare quality (although heavily scrutinized by the media) is actually pristine in America and we are lucky to have all these safety protocols in place.

With my military experience, I have noticed that the biggest barrier to accessing quality healthcare for underserved communities is their access to ancillary services.

jed rodriguez

RAISING AWARENESS FOR ANCILLARY SERVICES THROUGH RADDEPT

The first step I hope to achieve this year is to establish a community with my brand RADDEPT. The power of a community can achieve great accomplishments. My first milestone this year is to give 10% of each purchase to charity. I hope to collaborate with more people to be able to give more.

I plan to shine light on the effectiveness and importance of ancillary services. There is always a spotlight on becoming a doctor or a nurse. I plan on creating relatable merchandise for ALL healthcare workers. I’d like to be able to create products that I could donate to countries like the other ones I have previously traveled to and administered care to.

ONE DAY AT A TIME

My biggest advice for someone who wants to make a positive impact on the world but doesn’t know where to start is to take the first step and go for what they want.

One thing that always resonated with me was “Lay one brick a day and eventually, you would have built a well.” This is how I tackle the majority of my life goals. Small baby steps and take it one day at a time. If I keep focusing on the bigger picture, then it becomes overwhelming. Small daily/weekly goals and all those combined will help accomplish the bigger goals.

Also, surround yourself with like-minded individuals. Have mentors and mentees, everything you learn is important, but it is more important to spread the knowledge to the next person!

My biggest advice for someone who wants to make a positive impact on the world but doesn’t know where to start is to take the first step and go for what they want.

jed rodriguez

CONNECT WITH JED RODRIGUEZ

Social media is super important in today’s society. One thing I have learned from having my previous brand for years was the power of ad spending and email marketing. Now, I realized that TikTok could also act as a running ad, and I plan to maximize social media by influencer marketing and collaborating with other creators in the healthcare niche, in order to drive awareness and change.

Tiktok: jroddynotricch

ig: radxdept

www.raddept.com

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We met our buyer at Expo West (Think Super Bowl for the Food & Beverage industry where retailers and manufacturers meet up. Super worth doing if you are in CPG. We even landed our 1st TV interview).

After Expo West, we sent more samples to the office and began negotiations for placement. We were offered two ways of being at Costco:

Roadshow

  • 4 days of selling on consignment. We could control costs by using our own people and decide the volume of product we wanted to bring in.
  • Typically, this is how small brands enter Costco. If it does well, you are offered a rotation. If you don’t do well, then it’s really hard to get into the regular set.

Small Rotation

  • We started with a number of stores and the item is part of the regular set.
  • This is harder to secure because Costco is paying for the inventory and the buyer has to believe in your product.

In both situations, it is critical that Twrl Milk Tea sells well and ideally sells out. Why is this important?

It proves to the Costco Buyer that there is a market for our better-for-you plant-based milk teas. More importantly, companies owned by Asian American small business owners like ours are proven to be great partners worth investing time in and onboarding.

Reasons For Opting for Small Rotation

After a few weeks of due diligence on our end, we decided to go with a small rotation. Our reasons were simple:

  • Our manufacturer could produce the volumes needed and in the time we needed. Not always the case in this crazy supply chain. We are made in the USA so it makes a huge difference in our speed for delivery.
  • We could handle the financial obligations to fund the inventory. It’s a lot of money upfront so it’s not a light decision for a smaller company like ours. And, there is still a chance you can be sitting on inventory if it does not sell through.
  • We are committed to Costco and wanted to be part of the regular set and did not want to take the chance that with Roadshow which is only 4 days could be a bust due to so many variables that we may not be able to control.
  • We love Costco ourselves and shop there regularly so we saw our consumers there! Did you know the typical Costco shopper is 35-44 years old, an Asian female making $125,000 and the average trip is $114?!

Roadshow which is only 4 days could be a bust due to so many variables that we may not be able to control.

-Olivia Chen

Decisions, Decisions, Decisions

What flavor to sell?

Out of our 3 flavors, we selected Taiwan-Style Black Milk Tea to launch because it’s one of our best sellers and our Taiwan-Style Black Milk Tea flavor is really unique. Our single-origin loose-leaf black tea is a one-of-a-kind varietal, sourced from a small multi-generational family farm on a misty slope, fed by sweet mountain spring water.

Our tea flavor, aroma, and health benefits are un-parallel to anything on the market. We use pea milk and lightly sweetened our teas with organic agave so our tea flavors really come through. Only 45 calories & 6g of sugar per can.

What would the packaging look like?

Packaging design and sourcing begin for Costco. Luckily for us, Pauline Ang is a seasoned graphic design guru (with 15+ years in the food and beverage packaging for Fortune 500 companies) and designs all our packaging in-house so we could save costs and time here!

How to onboard?

Mountains of paperwork for our two-person team begin. We didn’t use a broker and did everything ourselves. Yes, a broker would have been so incredibly helpful to answer all the questions that we didn’t know the answers to and definitely would have saved us some headaches.

Big Takeaways

  • Don’t be afraid to chase the account you want to be in. Don’t be shy about sharing your vision of where you see the company. Special thanks to Ryan Sung of Honolulu Cookie Company and Vincent Kitirattragarn of Dang Foods for talking to us about their journey with Costco and encouraging us to go for it.
  • It can be done without a broker but not without headaches and some huge learning curves and we did make some mistakes along the way.
  • Have an advocate. We have been super lucky that our buyer has been so incredible to work with and it’s important to have such an advocate in the company. Cannot over-emphasize this enough!
  • Your team matters. Grateful to share this journey with Pauline Ang who is such an amazing friend and business partner. We are two moms that love Milk Tea and simply wanted to make milk tea —a quintessential Asian drink that we love—even better.

Don’t be shy about sharing your vision of where you see the company.

-Olivia chen

Connect with Olivia and Pauline

Your support would mean the world to our small business and the small family farms that use sustainable practices for a tea that’s better for you, and better for the planet. Follow our journey: Instagram, Facebook, TikTok, Twitter

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