Hona's Mission to Improve Speech Therapy Access and Quality - AHN Media Group

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July 28, 2024

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In the ever-evolving landscape of healthcare technology, few startups have captured the imagination and promise of Hona. With a mission to empower speech pathologists through innovative AI solutions, Hona stands at the forefront of a transformative wave in healthcare.

We had the privilege of sitting down with Adam Steinle, CEO of Hona, to delve into the inspiration, challenges, and achievements that have shaped their journey.

The Trio Behind Hona

For Adam Steinle, the entrepreneurial spirit runs in the family. “My parents met by building a software company together. I quite literally wouldn’t be here without tech entrepreneurship and it’s always something I aspired to do myself.” he shared. This early exposure to the power of technology and entrepreneurship set the stage for Adam’s own career, which has seen him move from biomedical engineering to roles at Goldman Sachs and Facebook before founding Hona.

As for Danielle Yoesep, Hona’s COO, she found her entrepreneurial path through a passion for building. She fell into entrepreneurship in her last venture within research and wanted to get back to the building. In her last role, she realized that she’s super energized by the early stages of company building.

Shuying Zhang, the CTO, brought a unique blend of technical expertise and a desire to make a real-world impact.  As a former big tech SWE and biomedical engineer, she wanted to find a way to apply her skills to improve healthcare. Further, entrepreneurship allowed her to work in a faster-paced environment with more ownership.

Overcoming Challenges

The journey to success is rarely smooth, and Hona has faced its share of challenges. One of the most significant hurdles was pivoting from their original AI-automated patient intake product. “Despite initial success, we realized it wasn’t effectively addressing provider burnout. We improved one workflow aspect but added complexity with another portal to manage,” Adam explains.

The team made the tough decision to end existing customer relationships and explore more fundamental problems. After a month of interviews and brainstorming, they identified a significant issue in speech pathology that resonated with them. This led to a full pivot into developing vertical software for speech pathologists, aiming to support every aspect of their work. This experience underscored the importance of user feedback and adaptability in product development.

Proud Achievements

One of Adam’s proudest achievements is the ability to consistently surround himself with inspiring and talented individuals. “I’ve consistently invested in my network – from my Facebook RPM program to B-School to YC – and this has paid great dividends. I’ve been able to use this network for resources, advice, and sourcing great teammates.”

As a team, Hona takes pride in the difficult decision to leave comfortable jobs to make a meaningful impact in healthcare. Their dedication to improving the lives of speech pathologists and their patients is a testament to their commitment and vision.

A Vision for the Future

Hona’s mission is clear: to empower speech pathologists to operate independently without the burden of administrative overhead. “We aim to create a dynamic marketplace that efficiently connects speech pathologists with various opportunities, including cash-based services, school contracts, and insurance-covered treatments,” Adam explains.

Their vision extends to developing a platform where speech pathologists can easily build their own client base and manage their practice with minimal administrative work. This approach will allow therapists to focus on providing care while maintaining control over their income and work-life balance. By streamlining the connection between patients and therapists, Hona aims to reduce waitlists and ensure that more people can receive the care they need in a timely manner.

Empowering the Asian Community

While Hona’s primary goal is to support speech pathologists and improve access to speech therapy for all, they recognize the potential benefits for the Asian community. Their initiatives provide flexible work opportunities for Asian speech pathologists and increase access to culturally competent care for Asian patients. By reducing language and cultural barriers to accessing speech therapy, Hona is making it easier to match patients with therapists who understand their specific needs.

Connect with Hona

Instagram: @hona_care

Linkedin: Hona

Facebook: Hona Care

For more information about Hona and its innovative solutions, visit honacare.com.

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We met our buyer at Expo West (Think Super Bowl for the Food & Beverage industry where retailers and manufacturers meet up. Super worth doing if you are in CPG. We even landed our 1st TV interview).

After Expo West, we sent more samples to the office and began negotiations for placement. We were offered two ways of being at Costco:

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Small Rotation

  • We started with a number of stores and the item is part of the regular set.
  • This is harder to secure because Costco is paying for the inventory and the buyer has to believe in your product.

In both situations, it is critical that Twrl Milk Tea sells well and ideally sells out. Why is this important?

It proves to the Costco Buyer that there is a market for our better-for-you plant-based milk teas. More importantly, companies owned by Asian American small business owners like ours are proven to be great partners worth investing time in and onboarding.

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After a few weeks of due diligence on our end, we decided to go with a small rotation. Our reasons were simple:

  • Our manufacturer could produce the volumes needed and in the time we needed. Not always the case in this crazy supply chain. We are made in the USA so it makes a huge difference in our speed for delivery.
  • We could handle the financial obligations to fund the inventory. It’s a lot of money upfront so it’s not a light decision for a smaller company like ours. And, there is still a chance you can be sitting on inventory if it does not sell through.
  • We are committed to Costco and wanted to be part of the regular set and did not want to take the chance that with Roadshow which is only 4 days could be a bust due to so many variables that we may not be able to control.
  • We love Costco ourselves and shop there regularly so we saw our consumers there! Did you know the typical Costco shopper is 35-44 years old, an Asian female making $125,000 and the average trip is $114?!

Roadshow which is only 4 days could be a bust due to so many variables that we may not be able to control.

-Olivia Chen

Decisions, Decisions, Decisions

What flavor to sell?

Out of our 3 flavors, we selected Taiwan-Style Black Milk Tea to launch because it’s one of our best sellers and our Taiwan-Style Black Milk Tea flavor is really unique. Our single-origin loose-leaf black tea is a one-of-a-kind varietal, sourced from a small multi-generational family farm on a misty slope, fed by sweet mountain spring water.

Our tea flavor, aroma, and health benefits are un-parallel to anything on the market. We use pea milk and lightly sweetened our teas with organic agave so our tea flavors really come through. Only 45 calories & 6g of sugar per can.

What would the packaging look like?

Packaging design and sourcing begin for Costco. Luckily for us, Pauline Ang is a seasoned graphic design guru (with 15+ years in the food and beverage packaging for Fortune 500 companies) and designs all our packaging in-house so we could save costs and time here!

How to onboard?

Mountains of paperwork for our two-person team begin. We didn’t use a broker and did everything ourselves. Yes, a broker would have been so incredibly helpful to answer all the questions that we didn’t know the answers to and definitely would have saved us some headaches.

Big Takeaways

  • Don’t be afraid to chase the account you want to be in. Don’t be shy about sharing your vision of where you see the company. Special thanks to Ryan Sung of Honolulu Cookie Company and Vincent Kitirattragarn of Dang Foods for talking to us about their journey with Costco and encouraging us to go for it.
  • It can be done without a broker but not without headaches and some huge learning curves and we did make some mistakes along the way.
  • Have an advocate. We have been super lucky that our buyer has been so incredible to work with and it’s important to have such an advocate in the company. Cannot over-emphasize this enough!
  • Your team matters. Grateful to share this journey with Pauline Ang who is such an amazing friend and business partner. We are two moms that love Milk Tea and simply wanted to make milk tea —a quintessential Asian drink that we love—even better.

Don’t be shy about sharing your vision of where you see the company.

-Olivia chen

Connect with Olivia and Pauline

Your support would mean the world to our small business and the small family farms that use sustainable practices for a tea that’s better for you, and better for the planet. Follow our journey: Instagram, Facebook, TikTok, Twitter

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