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May 30, 2024

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Welcome to another edition of AHN awaken*! Apart from our guest, I’m excited to introduce a new member of our team, Han Yue Yin! Han Yue is a current Stanford GSB student and was my fellow jazz bandmate in college. Although this article was written by me (Edwin), Han Yue co-interviewed with me and will be taking the lead on writing some great articles in the future. Everyone, please welcome Han Yue!

Our guest for this edition is Larry Liu, co-founder and CEO of Weee! (exclamation mark included). Weee! is the leading online Asian supermarket in America, think Amazon but for Asian groceries. Larry is an exceptional founder, and his journey of immigrating to America without any connections into founding a company worth $4.1 billion truly exemplifies the American dream. As an aside, Han Yue and I were especially excited about this interview as avid users of Weee! ourselves. Without further ado:

The Origins of Weee!

Our first question for Larry was how the idea for Weee! first came about:

Originally, we started as a WeChat (Chinese messaging app popular with the American diaspora) group-buying company. I believe it was really an opportunity we observed around the 2014-2015 time frame. This was when WeChat became extremely popular among Chinese immigrants and many people formed WeChat groups to buy food together, among other things. We found this to be a very interesting business model. As you may know, I was an eBay seller for more than 10 years and was familiar with the traditional e-commerce model, which is search-based. So, when I saw the group buys, I thought it was a completely new model, not search-based, but recommendation-based. I believed it was very promising. That’s when we decided to quit our jobs and start the business. However, it turned out not to be the right model. We pivoted in 2017 because social buying was not what we thought it was. It was not the ultimate solution to solve the lack of service experienced by Asian Americans for their food needs. The delivery-to-home model is a much better model. So, we pivoted in 2017. I believe it’s one of the greatest pivots in history.

The reason we pivoted was because we couldn’t grow the original group buy model. We couldn’t raise money because we didn’t grow. This forced us to think very hard about the fundamentals. That’s when we realized that the reason most people used group buys was actually because they didn’t have easy, affordable access to the food they love. It wasn’t apparent in the beginning because people were group buying all kinds of things. But those were only distractions. When we thought deeper, it was about the food. That’s why we had to pivot. 

Following up, we asked Larry what lessons they were able to port over from their group-buying stage into their current business model:

We learned a lot during the group buying stage. We had already built some warehousing and delivery capability during the group buy era. Many vendors didn’t want to sell to the group leaders directly, so we had to build a warehouse to buy a lot of products from the vendors. We acted as the supplier to many of the group leaders. This already made us into the warehousing and delivery side of things. We also learned that people were willing to wait for great products that were hard to find. This gave us the confidence to not do same-day delivery or on-demand.

Obviously, we had to ask what were these products that people were willing to wait for:

It’s usually the products that are hard to find even at Asian supermarkets. For example, super fresh fish, very fresh produce, and fruits. In the early days of group buying, the Pacific Black Cod was very popular. People were buying pork bellies together because they were not easy to find in mainstream supermarkets. During winter time, a lot of Chinese immigrants make sausages themselves, so they buy a lot of pork bellies. 

One of our most popular items was Kyoho grapes. Kyoho grapes are not always available in Asian supermarkets. Additionally, Asian supermarkets have issues with consistent quality, the range of products, and the fact that a lot of people live far away from those supermarkets. That’s why those kinds of products were very attractive. During the group buy days, we would never do tofu, soy sauce, or green onions. Those kinds of products were not considered exciting for group buys. So we only would do, like I said, super fresh seafood or produce or restaurant food or things not so readily available.

The Business of Weee!

One of the big ongoing initiatives at Weee! is adding storefronts for more ethnicities, complete with their own goods. We asked Larry what opportunities and challenges they’ve experienced expanding into more ethnicities:

All of them are very underserved, which makes our business very attractive to all these ethnicities. If you look at U.S. history, there was a very important piece of legislation passed by Congress called the Immigration Act of 1965. It really started this whole demographic shift in this country. It’s a once-in-a-century shift. That’s when the Asian and Latino populations started to grow in the U.S. Right now, if you look at the Chinese population, five to six million people in the U.S., this group is still quite small, less than two percent of the U.S. population, so it’s very hard for mainstream supermarkets to try to serve the specific needs of Chinese Americans. It doesn’t make sense for them to focus on this two percent of the population and try to bring in thousands of products to serve them. That gave opportunities for offline Chinese supermarkets, but the offline model is not the ideal model to serve low-density populations. That’s why there aren’t that many such stores. 

Ranch 99 is the biggest Chinese supermarket chain. The biggest Korean chain is H Mart. It took them more than 40 years to build less than 100 stores. The reason is that the population density is not high enough for them to build thousands of stores. All the mainstream supermarkets have thousands of stores. But these ethnic ones can never achieve that, which means they will always be more inconvenient to access. And that’s physics. You just can’t have that many stores when the population is so low. The good thing for our business is that our model is a better model. You don’t have to drive to us, we deliver to you. We have very large warehouses and we can cover a very wide range. Another big advantage for us is that we can be authentic to multiple ethnicities. An offline Chinese supermarket can never be an Indian supermarket at the same time. An offline Korean supermarket can never be a Filipino supermarket at the same time. No matter how you design this, it’s impossible. But online, you go to us, the first thing we ask you to do is choose the store. You choose the Filipino store, it’s all Filipino. You choose the Vietnamese store, it’s all Vietnamese. We can really be authentic to multiple ethnicities, and that can only be done online.

One thing that caught our attention was Larry’s point about how sparse populations inhibit additional stores which inhibit accessible stores, which would make more people turn to online stores such as Weee! We were curious if the converse was true, whether or not customers use Weee! less in Asian-dense areas where there are accessible in-person stores, like in cities such as Cupertino, CA:

That’s actually not the case. We actually have a lot of customers in Cupertino. Here’s the reason: our assortment is not the same as offline Asian supermarkets. A lot of things we carry, they don’t carry, and a lot of things we carry consistently, they don’t carry consistently. The assortment of items is differentiated. We also have a third-party marketplace. Right now, we have more than 50,000 third-party marketplace products on Weee!, these are all products that brick-and-mortar stores don’t carry. We have sellers in Japan, Korea, and China. Some other sellers are local restaurants and local bakeries. For example, on Weee! you can buy a local bakery product at the same price you would pay in the local bakery, and that is just not available in other apps. You can go to DoorDash, you buy the same product, you pay 40 percent more, 50 percent more depending on what’s your total order value. We have a lot of products that actually aren’t available from Asian supermarkets. In fact, we have slightly better prices than Asian supermarkets because our supply chain is more efficient. Even if you live in Cupertino, we have a better selection and prices. Plus, you don’t have to go out. You don’t have to spend your entire Saturday afternoon grocery shopping. You have better things to do. I’m not saying offline supermarkets shouldn’t exist. That’s not what I mean. We actually don’t see them as competitors. I think that they will exist for a long time and a lot of people like shopping offline. That’s totally fine. We just try to serve underserved communities and we believe we have better products and services than anyone in the marketplace.

A common customer behavior in Asia that hasn’t quite made it to the US is browsing online stores. For instance, most people who go on Amazon already know what they want to buy and only search for that, you generally don’t wander a disparate tab and scroll through those listings. Given that Weee! targets people from Asia, we asked if Larry has noticed such behavior on Weee!

Our customers tend to browse more. With our design, we actually want people to browse more. There’s a common belief that grocery shopping is boring and repetitive. Almost every single website prominently features a ‘buy again’ option. Amazon does that because it makes sense. If you think of shopping as a chore, then it’s logical. However, we see grocery shopping, especially for immigrants, as an opportunity to discover exciting new things that they may not even know exist in the U.S. We always try to create that excitement. That’s why we want people to browse. These exciting products are also important for our user acquisition strategy. People tend to tell their friends about the exciting things they find on our site. If you buy things from Amazon or Safeway, you probably won’t tell your friends about it because it’s the same old thing. But our customers actually tell their friends a lot after they buy something from us because we offer a lot of exciting products.

For our readers (and ourselves!), we asked Larry for examples of some of these exciting products on Weee!:

Nowadays, we’re really strong at seasonal fruits. We really care about flavor because our customers do too. We carry things like the Ori Mandarin from Israel, which is very tasty. Our dragon fruits and coconuts are super popular. In fact, we’re America’s largest retailer of fresh coconuts.

It’s fascinating because this ties in with our multi-ethnicity strategy. We have a lot of customers from different ethnicities. People from Vietnam, China, the Philippines, Southeast Asia, and India all consume coconuts. We are the only place that aggregates so much demand for coconuts and our price is unbeatable. For instance, if you go to Whole Foods, a coconut costs $4.99 each. If you buy on Weee!, it’s $14 for nine. It’s the best price on the market and our volume is really big. We’re also strong in fruits, vegetables, and hot pot-related products. We have all kinds of sliced meat, lamb, beef, pork, and different sauces and vegetables.

Larry’s Personal Growth

Although Weee! is not Larry’s first venture (he did some dropshipping previously), it is the first business he has scaled. As such, we asked him about his process of learning how to be a leader:

It was not very natural. It was a very steep learning curve for me. I managed like two people before I started Weee! at my previous company where I worked in finance. So I had very limited management experience, but as a founder CEO, you just have to learn everything on the fly. Not just managing people, but also how to raise money, how to come up with business strategies, and how to communicate the strategies to your team. 

I read a lot of books. I like to read. So I guess I had some knowledge on paper. This was my opportunity to apply that knowledge to the real world. I also reflect a lot. I’m a huge believer in deliberate practice. So I think I approached the job as something I need to really break down into different areas. For each area, I try to have some mechanism to get feedback and to check whether I did well or not so well. One of the reasons I was really attracted to retail is because retail gives you a very fast feedback loop. If you do a B2B business or pharmaceutical, it can take years for you to get the feedback. But in retail, if you do something right, you can literally see the results in minutes.

Also, I later realized that my finance background gave me an unusual habit. I try to forecast everything. For a lot of people, if you ask them about their strategy, they can’t tell you the impact of that strategy. I think forecasting is important because it requires understanding the mechanism between the input and the output. It also gives you the chance to constantly compare your expectations to the actuals, allowing you to fine-tune your understanding of the business. That feedback is very beneficial for improvement. 

I also hired really good people and learned from them. Our COO is very experienced. When she joined us, she managed teams with hundreds of people. I learned a lot from her. A lot of our management practice is what she brought to us. It’s really a combination of learning from experienced leaders and your own curiosity to constantly get better, to seek feedback, and just a lot of hard work.

We followed up by asking Larry if wished that he had done anything differently in his journey:

I think everything that happened was necessary. If I went back and told myself 10 years ago the things I know today, I still wouldn’t learn from my own advice. There are so many management books, and so many wise people out there. They give talks. Can you really learn from that? Even this conversation, can you really learn from this? I don’t think so. I think it’s just one piece of information. When I read a book now, I see it as one data point, one piece of information. I have to actually do it or be in the process of doing it, then revisit the concept I learned on paper and try to connect that concept to my real experience to make it part of my own. But without the doing part, the information is just a piece of information, nothing more. I could go back and tell myself a lot of things, but it wouldn’t help me 10 years before.

I have the habit of reading certain books over and over again at different stages of my life. For example, one of my favorite books is Sam Walton’s autobiography, “Made in America”. It’s very interesting. Throughout my journey, every time I read it, I pick up different things. The book didn’t change, I changed. A lot of things I didn’t understand before, but now I can understand because my experience grew. Sam Walton, I think when he wrote the book, he was diagnosed with cancer already. He probably gave everything he knew and put it in the book, but unfortunately, most people don’t understand all those things. They have to experience it and then they can relate to that. That’s why I think reading a really good book over and over again is a good idea.

I had heard Larry talk about Sam Walton in other interviews before so I figured that Walton must be one of Larry’s favorite entrepreneurs. We asked Larry what draws him to Sam Walton:

There are a few things I really admire about him. Firstly, in his whole life, he only did this one thing. He started Walmart and then he just stuck to it. He spent his whole life working on that. I’m attracted to that kind of entrepreneur. I’m not attracted to so-called serial entrepreneurs. I admire people who just try to do one thing super well, the best in the world. Also, he’s kind of an underdog. He was in Arkansas, a Midwest town. For a long time, Walmart only served towns with less than 5,000 people. It’s like how we at Weee! focus on serving minorities.  But he, as an underdog, built a business against all the odds. He started in the late 40s, and early 50s. His company went public around 1980. It took him 30 years to bring the company public. But even going public was just the beginning. In the next 20 years, I think Walmart’s stock price grew like a thousand times. Now, I think it has the most revenue out of any U.S. company. He was the richest man in America, but he lived a very simple life. His values very much match my values. So, I do see the parallels with us. If you read his book, you will love him. He’s very simple. I like a simple life. I don’t want things to be so complicated. Just figure out one thing you want to do, and then go for it and spend the rest of your life pursuing it. 

Asian Representation and Identity

Given that Weee! is the largest platform selling ethnic foods, we asked Larry how he sees Weee!’s role in enhancing the representation of ethnic food in the broader American landscape: 

We actually have a lot of mainstream users, and they’re growing very rapidly. We are the top seller on TikTok Shop in the U.S. in the food and beverage category. Almost all our customers on TikTok are mainstream Americans. I think it’s a less intimidating way to shop for products from another ethnicity if you do it online. Let’s say it’s a Middle Eastern store. You just want this one thing, you really like the lamb, what do you have to do? You have to drive to the store, go in, and it’s very unfamiliar. The barrier for mainstream Americans to try Asian supermarkets is a lot higher if they try to do it offline. It’s a lot lower if they do it online.

Personally, I found this extremely insightful as I had never thought of that. When you go to ethnic grocers such as Ranch 99, the store employees sometimes don’t speak very much English. I never thought much of it since I can speak the language, but I can see how the experience could be a lot more intimidating than buying online. For our next question, we asked Larry how being an Asian immigrant has impacted your founder journey:

I’m a first-generation immigrant. I came to the U.S. 20 years ago. My experience really put me in the position to do this business. That’s why I want to be like Sam Walton. I think this is almost a perfect business for me, and I want to keep doing it for as long as I can. There are so many smart people in the world, but what you can accomplish has a lot to do with what position you are in to see and recognize a great opportunity. I just felt like I was at the right place at the right time and I had the right experience and I met the right people. I owe everything to my background as an Asian immigrant to do this business. There were a lot of challenges in the early days. It was very difficult to raise money because people in the VC industry, the mainstream investors, didn’t really understand this opportunity. They couldn’t relate to it. But we were lucky enough to find Asian partners from those investment firms in every round of financing. I think I counted eight or nine rounds. In every single round, there was at least one Asian partner in the deal. They understood what we were trying to do.

Shoutouts

If you ever find yourself looking for Asian groceries, please consider joining millions of other users and trying out Weee! You can order on the web at https://www.sayweee.com/en or through the app, which you can download from all major app stores.

Weee! is also looking to grow their exceptional team across all functions. If you would like to work at the fastest-growing ethnic e-grocer, please check out their available job openings at https://www.sayweee.com/company/careers.

Thank you Larry for joining us!

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Filipino-Chinese Lester Yu Of Fruitas Holdings Inc. Further Expands His 25+ Brand Portfolio

One of the leading groups in the food cart industry in the Philippines, Fruitas Holdings Inc., owned by Chinese-Filipino entrepreneur Lester Yu, has expanded its brand portfolio with the acquisition of Ling Nam, a 72-year-old establishment that operates three locations in Manila, Philippines. 

Fruitas’ wholly-owned subsidiary Soykingdom bought 100% of LN Banaue Inc. This firm operates Ling Nam restaurants such Peter K. Fung and Wanton Parlor.

Established in the 1950s, Ling Nam has long served authentic Cantonese noodles, congee, and dim sum. Beef Wanton Noodles, along with various other sizzling and mouth-watering dishes, can be found on the menus of restaurants in Manila’s Banawe and T. Alonzo districts in Quezon City.

Yu’s 25+ brand portfolio is one of the assets to be purchased as part of the acquisition. Soykingdom will pay 60% of the acquisition price when the deal closes. The remaining 40% will be paid till March 2023. The acquisition price is less than 10% of Fruitas’ March 31 assets and book value.

Fruitas had 720 stores across the country as of the end of December 2021, according to Bilyonaryo where they provided customers with fresh fruit shakes and juices, lemonade, coolers, milk tea, desserts, meat-filled pastries, soya-based products, baked goods, and lechon.

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Seattle’s Famous Canlis Restaurant named the First Female Executive Chef

Aisha Ibrahim has been announced as the new head chef of the famed restaurant Canlis in Seattle. She is the first female executive chef at Canlis and joins a long list of notable chefs who have worked at the restaurant over its seven decades.

The management at Canlis was looking for a chef who was interested in that way of thinking, someone who was interested in not simply putting his or her ego on a plate, but rather in actually trying to help inspire an entire industry.

Ibrahim was a sous chef at California’s three-star Manresa. She worked with chef Eneko Atxa at Aziamendi and Azurmendi, developing her culinary horizons.

The new head chef was drawn to Seattle’s wealth of locally sourced ingredients, according to the New York Times, her Canlis dishes would explore the region’s microclimates, traditional cuisine, and Asian influences.

Brian Canlis, a co-owner of the restaurant, considered Ibrahim’s test meal as the final step in the long process. “We set out to find a leader who could help rebuild a broken industry,” he tells Eater. Many kitchen cultures are toxic, he added. They want to continue creating a new norm for how individuals are regarded in kitchens and restaurants.

During the COVID-19 pandemic, Canlis, along with many other restaurants in the past year, experimented with a variety of different service formats. These formats included everything from parking lot yurts to drive-through burgers. 

The famed restaurant has informed that they will soon be opening a restaurant that will be distinct from the one that they previously operated but which they shut down a year ago. They have no interest in going in the other direction and would much rather proceed in the future path.

Canlis will be led by Ibrahim into the post-pandemic future, with the debut of her menu slated for July 2021.

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Darjeeling Express Chef Asma Khan’s New Cookbook Celebrates Women and Her Ammu (Mother)

Cookbook author, activist Indian chef Asma Khan is so much more than just being in the kitchen. 

In addition to owning London’s Darjeeling Express and hosting her own online cooking class, YesChef, she uses her platforms to advocate for world hunger, mentoring immigrant women, gender equality, and calling out toxic work cultures in kitchens.

With the release of ‘Ammu: Indian Home-Cooking to Nourish Your Soul’, The Bengali chef continues to redefine how women are portrayed at home and in restaurant kitchens, with a loving ode to her Ammu (or mother).

“Ammu [is] a tribute to these powerful women”, Asma tells Elle Canada, “the sharp things in our lives and the anchors that kept us going in difficult and stormy times. There [are] births, deaths [and] marriages in our culture; food is a very important element of that. That’s what this book really reflects.”

Ammu is filled with 100 dishes that will leave your mouth-watering recipes that have been carefully passed down from generation to generation.

Asma hopes the readers to try her chicken biryani, “Because I’ve worked so hard on getting the recipe right and I [know] people have recreated it” she tells Elle Canada.

According to The Guardian, Asma Khan’s biryani has the power to make you cry — not in the hyperbolic, internet vernacular sense, where food is considered “amazing”, “divine” or “to die for”

Asma also recommends trying out cooking any of the kababs, fish dopiyaza, and prawn malai.

“So much of our food is bastardized into [something that is] super spicy, oily, with cream and butter. If I put [that] much cream and butter in my shoe, it’ll taste nice! Our food is actually light and refreshing, but most people don’t associate those words with Indian food.” 

As the only female-founded, all-female kitchen cooking Indian food globally, she hopes that the next generation of women would surpass her, “That will be my greatest victory.”

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Caroline Mangune Alanis

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Bald, Bold, and Beautiful: Proud Of Being Fifty-Five Walking My Truth

In the view of society, hair is connected with youthfulness and beauty in women, virility, and masculinity in men. It should come as no surprise that hair loss may make many men and women feel self-conscious. But should that be always the case?

Caroline Mangune Alanis was only 4 years old when she lost all her hair, “I don’t even know what it is like to have hair.” she said. Caroline has Alopecia Universalis (AU)  — the rarest form of Alopecia Areata, it’s an autoimmune condition that attacks the hair follicles.

Growing up Bald

Born in the Philippines to a strict father and a sweet and kind soul mother, as she describes, “My dad didn’t allow me to go out with friends a lot. I was never allowed to go on sleepovers.  He sheltered me from people. I never realized that until I was an adult, and reflected on my childhood.” She also has two brothers who were protective as well.

At the tender age of 4, she was already practicing “DAILY AFFIRMATIONS” although she never knew how impactful they were,  “I was always told to look in the front of the mirror.  I would say, I am beautiful, I am strong, I am special. I have beautiful eyes, beautiful skin, etc.”  Her parents never told her the pain and heartbreak of raising her, rather they just always told her how special and beautiful she was, “They always told me I was meant to stand out.”

She had no recollection of the time her hair started falling out, but she was told that her hair fell off within a 2-week time frame, “My mom said it could have been brought by stress from an earthquake we had in the Philippines.”  

Caroline was never allowed to say negative words about herself, or else her father would scold her. She was imparted that words she says about herself will either bring her up or tear her down, “So maybe I thought negative things about myself, but I never said it. Growing up bald, I never felt ugly, just incomplete.”

Growing up bald, I never felt ugly, just incomplete.

– Caroline Mangune Alanis

Although her parents taught her how to be courageous and had always made her feel how beautiful and blessed she was, growing up bald was not easy — she had to endure the everyday pressure of life. “There was the pressure of seeing little girls with beautiful hair and wishing every day that I had that. There was the pressure of kids being mean and pulling off my bandana and laughing at me because I was bald.” She faced the pressure of name-calling and bullying.

Caroline’s parents finally convinced her to start wearing a wig which, unfortunately, didn’t make things easier as she recalls. Walking home from school one day with her brother, a girl decided it would be fun to pull Caroline’s wig off and throw it on the ground. “At that moment, all I could do was cry and run home,” she adds, “every day I feared leaving the house, the emotional scar is unimaginable.”

She learned how to hide her AU, she felt as if people wouldn’t accept her for being her so it became a secret, and only her family and those she truly trusted, which were not many, knew the real Caroline.

In high school, only a handful knew about her AU, “which made it so easy to try to blend in since I never wanted to stand out, never!” The ironic part about it, as Caroline describes, was she would always be the one to be called by her teachers to lead a project, sing solos, and participate in plays and fashion shows. They even nominated her to join the homecoming queen and enter a beauty pageant. However, “I realized that my fear never really went away by keeping my AU a secret and the emotional scar was also still a part of my life.”

Every day I feared leaving the house, the emotional scar is unimaginable.

-Caroline Mangune Alanis

Being Bold With The Love Of Her Life

She met her husband Mark from work, where they were both managing stores at a mall in Chicago. They became best friends and were each other’s plus one at weddings, “We didn’t start dating until I transferred to another mall.” she said.    

But the day has to come when she must tell Mark about her condition, “Telling Mark about my alopecia was very difficult. He once told me that he loved hair and eyes on a woman,” she adds, “He himself has gorgeous hair.” Caroline felt she didn’t have one of the criteria Mark was looking for. Although she mentioned several times that she had something to tell him and he would always say “whenever you are ready.” Caroline thought that they both knew that Mark is aware of her wearing a wig, they just never talked about it. 

Mark and Caroline had been dating for about a year when she finally tried to tell him one evening. She got choked up and started crying. He told her, “Caroline, don’t you think I know you by now from your head down to your toes?” He had tears in his eyes. She then asked Mark why he didn’t tell her.  He replied, “I wanted you to trust me enough to tell me”.  

As they began to start their family, Caroline’s AU became their secret. She held her family bound to her alopecia. When her daughters’ were infants, she wouldn’t carry them in public for fear that they would pull her wig. “They were taught never to touch mommy’s hair, ever!” 

Her daughter could never have friends sleep over because it would be very uncomfortable for Caroline to be her in her own home. “My daughters were always fearful when we were out in public, especially on windy days.” 

Caroline’s baldness was a big secret, even her husband’s family didn’t know, “because I hid so much all my life, I didn’t realize I walked in fear every day.  I didn’t realize I lived in bondage.”

Mark told her, “Caroline, don’t you think I know you by now from your head down to your toes?” He had tears in his eyes. She then asked Mark why he didn’t tell her.  He replied, “I wanted you to trust me enough to tell me”.  

Embracing Being Beautiful

In the summer of 2015, her life opened a new door, she became a part of an International Alopecia Group on Facebook and realized that her journey with AU has prepared her to help others like her. She saw so many men and women devastated by losing their hair. They were going through a lot of emotional pain, “You see, alopecia can happen at any time in one’s life so the adults experience a loss and have to grieve.” Caroline said. Alopecia might not be life-threatening but it is life-altering. Hair, eyebrows, and lashes truly make a difference in one’s appearance, “I myself put my face on every day.” she added. 

She also saw some men and women walking proudly bald. One man, in particular, Anthony Carrigan, an actor who also kept his alopecia a secret but he came out and had been helping others and is a beacon of light.  

Then, Caroline started giving advice about doing daily affirmations, “doing lots of SELF LOVE!”  as well as giving makeup tips, the alopecia community knows her as the “Eyelash Queen”.

But once the parents of alopecia children started posting their heartbreaks, “that’s when I realized my parents’ challenges of raising me, a bald child.” Caroline started reiterating what her parents taught her. She gave advice to parents, about how special their child was, how they were perfect and beautiful just as they were. “Alopecia children are so strong,” she noted.

“I then realized I was all those things: perfect, beautiful, and strong,” she said, but her baldness was still a secret. Caroline thought to herself, how does she encourage others to accept themselves if she herself could not let people know about her condition? So as those thoughts lingered in her head, she began telling her family and friends — she only wanted to tell people, not show people. Her goal was to have 30 different wigs for each day of the month.

“But God! God had other plans for me,” the unexplainable started occurring, her wigs became unbearably uncomfortable to wear, “it almost felt like my scalp was burning,” which she thought was completely strange since she has been wearing them for 40 years. It took a lot to take a look at herself bald.  She then began to think, “How can I tell my daughters  and others that beauty really lies deep within if I myself can’t see past my lack of hair?”

On August 14, 2015, on her way home with her husband from dinner, Caroline’s wig was getting itchy so she took it off to scratch her head. She was about to put her wig back on but Mark held her hand to stop her. He said “Honey, don’t put it on, you’re fine. You are safe with me, nothing can hurt you, and no one will hurt you. You are beautiful.” She reluctantly did what he asked and wanted to be strong for him. 

Mark kept holding her hand tight and kept asking if she was okay,  “I just kept saying it is scary.”  As they were nearing their home, her husband pulled over and said “Come on let’s take a selfie.” to lighten the situation. Her husband dropped Caroline off in front of their home, with her wig in her purse. Mark told her to go ahead and go into their home.  

“For the first time in 40  years, I felt God’s love on my head. The soft wind touched my head, a few raindrops falling on my head. I cried and laughed as I ran to my house.” she recalls.  

After that night, her husband helped Caroline with her small steps into seeing herself for who she was — a beautiful woman living with AU. Slowly, she found herself no longer wearing her wigs. They would go on drives and take walks on the beach. “I felt free, my secret slowly fading; including the emotional scar.”

I felt free, my secret slowly fading; including the emotional scar.

-Caroline Mangune Alanis

“On Sept 9, 2015, I posted it on Facebook, I cried the whole night.  Everyone was so kind.  I was still afraid, but I started walking bald.” she expressed.

In the fall of that year, it started getting cold and she didn’t like her hats since they looked terrible without any hair. She was pretty sad because she really did not want to start wearing her wigs again, “I just prayed and asked God to lead me in what I am supposed to do. I got my answer on Sunday, October 4th,” A lady stopped her and asked if she has Alopecia, to which she responded “Yes!”. The woman said, so did she, and asked Caroline, how does she do it? — She knew the lady meant how she could walk around without her wig.

Caroline answered “I don’t know. This is all new to me. “God is giving me the strength to do this. I couldn’t have done this on my own.” So that day, she officially retired all her wigs. “Yes, I put them all away for those special occasions,” she added.

She has met so many people just like her all over the world which inspired her to start her own Alopecia Group in Chicago, where they meet once a month. “I love having a family I call my own, people who truly understand me.”

The Chicago Alopecians

Caroline together with her friends started the Facebook group, with her as the main facilitator. It is a place where they can share their personal journeys and ask for advice or help. The Chicago Alopecians’ mission is to ensure that no one feels alone. Recently, they have been planning to create more events to cater to everyone, children, teens, and men. 

“We each have our own alopecia journey and we just want to connect with each other,” said Caroline. They also allow wig vendors in the group, “Chicagoland is such a big place. I love having a solution for everyone in the group.” As of writing, they currently have 332 members, and they’ve also started an Instagram page to widen their reach.

For the international group, Caroline is also encouraging others to create their own alopecia groups — their own tribe in their local towns.

“I have always known God wanted me to stand out, but I was always afraid.  These days, I am no longer afraid to not have my wig on, I embrace it.”

Caroline is truly a woman who is defying what society calls “beautiful”. 

  • 12 min read